Field Service Electronics Engineer – Lab Instrumentation

The QualiFind Group; New Jersey; On-site; USD 65,000 - 95,000; Full time

Job summary

The QualiFind Group represents a Danish-based client seeking a Field Service Electronics Engineer to maintain and service their automated cell counting instrument platform. This is a hands-on, customer-facing role requiring travel and strong technical skills.

Ideal candidates have a Mechatronics or Electrical Engineering background, 2+ years field experience, and willingness to travel up to 80% domestically. Excellent English communication is essential.

Qualifications

• Bachelor's or Master's degree in Mechatronics Engineering or Electrical engineering or a closely related field.
• 2+ years of field experience, ideally with electromechanical laboratory equipment or automation systems.
• Strong knowledge of sensors, actuators, firmware interaction, and basic networking.
• Good communication skills in English.
• A valid driver's license and willingness to travel domestic (80% of work time).

Responsibilities

• Perform recurrent annual maintenance, troubleshoot, and repair their new instruments at customer sites (primarily biotech and pharma labs).
• Service of electromechanical systems, including firmware updates, and component replacement.
• Inspect instruments and setups to identify and mitigate potential risks that could lead to downtime. Read and troubleshoot system generated logfiles.
• Collaborate with R&D and Product Management to provide field insights and contribute to continuous product improvement.
• Act as an ambassador for the company, providing a high level of customer service and technical professionalism.
• Document all interventions in their service system (CRM)

Skills

Sensors & Actuators

Firmware interaction

Networking basics

Education

Bachelor's or Master's in Mechatronics or Electrical Engineering

Job description

The QualiFind Group represents a Danish-based client seeking a Field Service Electronics Engineer to maintain and service their automated cell counting instrument platform. This is a hands-on, customer-facing role requiring travel and strong technical skills.

Ideal candidates have a Mechatronics or Electrical Engineering background, 2+ years field experience, and willingness to travel up to 80% domestically. Excellent English communication is essential.