Field Service Electrical Technician – PLC & Automation (NA Travel)

Industries Machinex INc.; High Point (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

IRA plan

Paid holidays

Vacation time

Job summary

Machinex is seeking an Electrical Service Technician to support North American customers from High Point, NC. The role involves maintenance and repair of sorting facility equipment, direct customer contact, and travel across North America to install, commission and service electrical/optical systems.

You will work with PLCs (Omron/Schneider/Allen-Bradley/Siemens) and contribute to preventive maintenance, troubleshooting, and service documentation in an ERP environment.

Qualifications

• Training in technical electrical (Professional, Technical College or engineering studies)
• 3-5 years of experience in automation and control
• Mechanical skills
• Technical drawing reading skills
• Be proactive, autonomous, customer service oriented and able to analyze problems and find solutions
• Availability for frequent travel to NA facilities (overseas possible)

Responsibilities

• Be the privileged contact of customers for all service aspects of sorting facilities.
• Represent, serve, and defend the customer’s interests within the company while respecting Machinex expectations.
• Perform maintenance and repair tasks at customer sites.
• Receive and respond to spare parts and service requests, complaints, and troubleshooting.
• Evaluate the work to be carried out, plan and perform service jobs.
• Install, commission and operate electrical/optical equipment.
• Repair PLCs and HMI interfaces across multiple brands (Omron, Schneider, Allen-Bradley, Siemens).
• Perform preventive maintenance and emergency repairs on customer systems.
• Document quotes, orders, RMAs and service reports in an ERP.

Skills

Electrical training

Automation & control

Mechanical skills

Technical drawing

Problem solving

Travel availability

Education

Technical education in electrical (CTE/engineering)

Tools

Omron PLC

Schneider PLC

Allen-Bradley PLC

Siemens PLC

Job description

Machinex is seeking an Electrical Service Technician to support North American customers from High Point, NC. The role involves maintenance and repair of sorting facility equipment, direct customer contact, and travel across North America to install, commission and service electrical/optical systems.

You will work with PLCs (Omron/Schneider/Allen-Bradley/Siemens) and contribute to preventive maintenance, troubleshooting, and service documentation in an ERP environment.