Field Service Electrical Technician

PLC Paramedics; Wilmington (DE); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Base salary + quarterly bonus tied toビ

Job summary

PLC Paramedics in Wilmington region seeks a Field Service Controls Engineer who serves as the first responder, diagnosing and restoring production lines after outages. You’ll handle emergency and scheduled calls, back up PLC programs, and work from home on documentation when not on-site.

Expect regional travel, on-call weekends, and professional customer communication while using diagnostic gear and VM-equipped laptops. Join a team focused on keeping lines running.

Qualifications

• 2+ years of industrial troubleshooting experience with a DMM, laptop, and basic electrical test equipment.
• Willingness to travel to customer sites regionally and occasionally further on short notice.
• Roughly one on-call weekend per month, plus occasional after-hours response.
• Strong reading comprehension and ability to learn from a technical manual.
• Clear, professional communication with customers and consistent, same-day field paperwork.
• A professional, positive attitude and the discipline to work without someone looking over your shoulder.

Responsibilities

• Handle emergency and scheduled service calls, pull program backups, and solve failures on industrial equipment.
• Diagnose quickly and fix issues; coordinate with Field Service Controls Engineer for deeper rebuilds.
• Work from home on documentation, drawings, and sharpening your skills.
• Respond to emergency calls within 15 minutes during normal business hours.
• Maintain field paperwork and customer communications.

Skills

Industrial troubleshooting

DMM

Laptop

Electrical test equipment

Travel willingness

On-call

Reading comprehension

Communication

Professional attitude

Tools

Virtual machines (VMs)

Fluke meters

Job description

When a plant manager calls because a machine that ran fine yesterday won’t run today, we’re the ones who show up. You’d be the first responder — the one who walks in, finds the problem, and gets the line back up.

What You’ll Actually Do

You handle emergency & scheduled service calls, pull program backups, and solve the classic “it worked yesterday” failures on a wide range of industrial equipment. You show up prepared, diagnose fast, and fix it. If something needs deeper rebuild work — corrupted programs or from‑scratch rewrites — a Field Service Controls Engineer is a call away to back you up. When you’re not on‑site, you work from home on documentation, drawings, and sharpening your skills.

What We Need From You

• 2+ years of industrial troubleshooting experience with a DMM, laptop, and basic electrical test equipment
• Willingness to travel to customer sites around the region and occasionally further on short notice
• Roughly one on‑call weekend per month, plus occasional after‑hours response
• Strong reading comprehension — you can learn from a technical manual and run with it
• Clear, professional communication with customers and consistent, same‑day field paperwork
• A professional, positive attitude and the discipline to work without someone looking over your shoulder

How We Work

We don’t invent busywork to fill 40 hours. If your paperwork’s caught up, your projects are on schedule, and there’s no active call, your time is yours. In exchange, we run on the 15‑Minute Rule: when an emergency call comes in, you respond within 15 minutes during normal business hours and roll out. You’re paid for your skill and your availability — not for clock‑watching.

What You Get

• Base salary + quarterly bonus tied to the value you deliver
• A field‑ready laptop pre‑loaded with licensed VMs for major PLC platforms, plus premium diagnostic gear (Fluke meters, comm adapters, specialty cables)
• Vehicle program: mileage reimbursement + company EZ‑Pass
• 401(k) and health insurance
• Home most nights — this is regional field work, not the road‑warrior life

If You’re the Person We Want

We want to talk to you if you’re the person your current shop calls when something’s genuinely stumped everyone else.