Field Service Crew Chief

Cooper Machinery Services; Town of Texas (WI); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Service Crew Chief to provide hands-on support for Reciprocating Compression equipment. This role involves leading a technical crew, ensuring safety compliance, and delivering high-quality service to customers across various settings. The ideal candidate will have extensive experience in the oil and gas industry, strong leadership skills, and a commitment to safety and customer satisfaction. Join a dynamic team where your expertise will make a significant impact on operations and customer relationships.

Benefits

Tuition reimbursement up to $50,000

Onsite fitness gym at headquarters

Qualifications

• 6+ years of experience in Reciprocating Compression.
• Formal technical training in oil and gas industry required.
• Advanced leadership and technical skills essential.

Responsibilities

• Lead technical crew and provide mechanical services.
• Ensure safety compliance and quality control.
• Travel extensively for field service operations.

Skills

Reciprocating Compression

Mechanical Services

Safety Compliance

Leadership

Customer Service

Technical Communication

Education

Associate’s Degree in a technical field

Bachelor’s Degree (preferred)

Tools

Word

Excel

Job description

Job Title: Field Service Crew Chief

FLSA Status: Non-Exempt

Department: Services

Group: Regular Full Time

Location: Anywhere in the west of US (Will report to Odessa, TX)

Summary:

The Field Service Mechanic Crew Chief provides hands-on technical and operational support for Reciprocating Compression equipment and utility systems within customer facilities. Responsibilities include commissioning, start-up, operations, preventive and corrective maintenance, performance testing, and troubleshooting.

Essential Duties and Responsibilities:

1. Lead and serve as the technical expert for an assigned crew.
2. Act as a technical SME in all areas of Field Service support, providing mechanical and technical services to internal and external customers in various settings such as workshops, compressor stations, and process plants.
3. Maintain extensive knowledge of the company’s products and services.
4. Perform thorough testing of equipment before release for operational use.
5. Supervise quality control processes to ensure high customer service standards and prevent service failures.
6. Ensure safety compliance by briefing personnel on safety guidelines, ergonomic practices, and maintaining work areas.
7. Perform physical activities such as pushing, pulling, climbing ladders, working in confined spaces, and lifting boxes up to 50 pounds.
8. Examine equipment in outdoor conditions, walk long distances, and share company vehicles at customer sites.
9. Conduct pre-task safety briefings before operations.
10. Plan, implement, and manage work assignments effectively.
11. Follow management instructions and work in the best interest of the company.
12. Discipline, counsel, and coach staff, providing written assessments when necessary.
13. Communicate activities and issues with relevant departments.
14. Travel 200-300 days per year, with trips lasting 2-14 weeks.
15. Work extended hours, up to 14 hours per day, including weekends and holidays, with a typical week of 60-84 hours.

Qualifications:

• Minimum of 6 years of experience in Reciprocating Compression.
• Meet all sublevel requirements (FST I, II, III & IV).
• Attributes: safety-focused, service-oriented, business-minded, self-starter, dependable, mature, organized, results-driven, and excellent communicator.
• Education: Associate’s Degree in a technical field (Bachelor’s preferred) or equivalent work experience; formal technical training in the oil and gas industry; completion of Reciprocating Compression Systems product training.
• Mastery of core competencies, advanced tooling, engine and compressor theory, OEM and non-OEM knowledge, shop math, computer skills (Word & Excel), and product documentation.
• Advanced leadership skills, engine balancing, web deflection/alignment, and product knowledge.

Benefits and Wellness:

• Tuition reimbursement up to a lifetime maximum of $50,000.
• Onsite fitness gym at Houston, TX headquarters.

Cooper Machinery Services is an equal opportunity employer, providing all qualified applicants consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.