Field Service Coordination & Logistics Specialist

CCBSS Procurement; Tulsa (OK); Hybrid; USD 38,000 - 58,000; Full time

Benefits offered by this job

Work-Life Integration

Competitive Base Salary

Rewards & Recognition

Retirement Plans & Guidance

Health & Welfare Plans

Job summary

Coca-Cola Bottlers’ Sales and Service, LLC seeks a proactive coordinator to manage technician routing, scheduling, and field support in a hybrid office environment. You will update profiles, handle escalations, and coordinate with supervisors to meet customer and bottler needs.

The role requires 1–2 years in beverage, logistics, or customer service, and strong communication and organizational skills to ensure efficient operations and accurate records.

Qualifications

• High School diploma or GED required.
• 1–2 years in beverage, customer service, or logistics knowledge.
• Strong communication and organizational abilities.

Responsibilities

• Monitor install/service technician routes and coordinate changes with Field Service Supervisors.
• Update routing profiles for skills, permits, and zones, and manage urgent requests.
• Schedule work using maps, calendars, and technician availability to optimize routes.
• Handle customer service tickets and escalate issues as needed with other teams.
• Communicate across departments to resolve issues and improve efficiency.
• Maintain accurate records of escalations and provide guidance for process questions.

Skills

Advanced communication

Organizational skills

Education

High School or GED

Job description

Coca-Cola Bottlers’ Sales and Service, LLC seeks a proactive coordinator to manage technician routing, scheduling, and field support in a hybrid office environment. You will update profiles, handle escalations, and coordinate with supervisors to meet customer and bottler needs.

The role requires 1–2 years in beverage, logistics, or customer service, and strong communication and organizational skills to ensure efficient operations and accurate records.