Field-Based Fleet Service Coordinator

Coca-Cola Consolidated; North Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

The Coca-Cola Consolidated is seeking an RCT Service Coordinator to support our commercial fleet operations. This role blends central processing with hands-on field coordination, ensuring efficient repair orders, accurate invoicing, and exceptional customer service for internal and external clients.

You will manage repair orders, handle invoicing, coordinate vendor work at unmanned locations, and serve as the main contact for commercial fleet customers.

Qualifications

• 2+ years of experience in fleet maintenance, service coordination, or related field.
• Strong understanding of repair order processes and service operations.
• Excellent customer service and communication skills.

Responsibilities

• Repair Order Management: process new work requests, create estimates, review and approve repair orders, manage invoicing.
• Customer Experience & Communication: serve as primary contact for commercial fleet customers and handle inquiries.
• Vendor & Remote Location Coordination: process vendor repair orders, oversee work at unmanned locations, document outside services.
• Administrative Duties: SharePoint approvals, credit/rebill transactions, parts processing, warranty claims, campaigns.

Skills

Fleet maintenance

Customer service

Repair orders

SharePoint

MS Office

Communication

Education

High school diploma

Associates degree

Bachelor’s degree

Job description

The Coca-Cola Consolidated is seeking an RCT Service Coordinator to support our commercial fleet operations. This role blends central processing with hands-on field coordination, ensuring efficient repair orders, accurate invoicing, and exceptional customer service for internal and external clients.

You will manage repair orders, handle invoicing, coordinate vendor work at unmanned locations, and serve as the main contact for commercial fleet customers.