Field Service Administrator

ECOLAB; West Chatsworth (CA); On-site; USD 37,195,000 - 85,962,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Ecolab is hiring a Field Service Administrator in Chatsworth, CA to support the Wastech Field Service team. The role requires strong organizational skills and the ability to manage priorities while communicating across departments.

Responsibilities include coordinating with internal teams, obtaining vendor quotes, entering data in Syteline, and producing technical documents with high accuracy. Strong MS Office and multitasking abilities are essential.

Qualifications

• High school diploma or equivalent.
• Three years of administrative experience in a production, manufacturing, engineering, or field service environment.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Strong written and verbal communication and the ability to manage multiple priorities.

Responsibilities

• Organize and prioritize daily work activities for the Field Service Manager and team.
• Obtain pricing quotations from vendors and prepare material requests.
• Enter material request info into Syteline and generate purchase orders.
• Support quoting and entering new parts and services into Syteline.
• Prepare and format technical reports and business documents.
• Coordinate with departments and regional offices to ensure accurate documentation.
• Maintain filing systems and training records.
• Support special projects and manage office supplies.

Skills

MS Office proficiency

Word

Excel

PowerPoint

Communication

Organization

Multitasking

Detail-oriented

Education

High school diploma

Bachelor's degree (preferred)

Tools

Syteline ERP

Job description

At Ecolab, we offer you the opportunity to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As the Field Service Administrator (Chatsworth, CA) for Wastech Systems & Ovivo Electronics USA your primary duties are to support the Wastech Field Service team in Chatsworth.

As a Field Service Administrator, you will provide professional administrative and operational support to the Field Service Manager and field service team. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining effective communication across departments and locations.

Joining Ovivo USA Electronics Division - Wastech Systems & Ovivo Electronics USA means being part of a global team of innovative and passionate professionals who are committed to preserving water, our planet's most critical resource. It also means combining our efforts and talents towards a more sustainable future - together.

What's in it For You:

• Opportunity to support a dynamic field service organization within a global leader in sustainability and operational solutions.
• Exposure to cross-functional teams and diverse business operations.
• Career development opportunities through training and hands-on experience.
• A collaborative work environment that values safety, innovation, and continuous improvement.
• The opportunity to make an impact by supporting critical service operations that help ensure customer success.

What You Will Do:

• Organize and prioritize daily work activities, adapting to changing business needs and priorities as directed by the Field Service Manager.
• Obtain pricing quotations from vendors and suppliers and prepare material requests.
• Enter material request information into Syteline and generate purchase orders.
• Support the quoting process and assist with entering new parts and service offerings into Syteline.
• Prepare, format, and produce technical reports, correspondence, memos, and other business documents.
• Coordinate with internal departments and regional offices to ensure documentation is accurate, complete, and properly maintained.
• Maintain effective working relationships with key contacts across departments and locations.
• Establish, maintain, and update department filing systems and databases, including training certifications, calibration records, and related documentation.
• Support special projects and assignments as requested by management.
• Monitor and maintain adequate office supply inventory to support departmental operations.
• Prepare and coordinate small package and envelope shipments.
• Perform all responsibilities in accordance with established safety policies and procedures.
• Maintain a clean, organized, and professional workspace.
• Perform other duties as assigned.

Position Details (Location & Work Schedule):

• Location: Chatsworth
• Work Schedule: Standard business hours; schedule may vary based on business needs.
• Travel: Minimal travel required, primarily for training purposes.

Minimum Qualifications:

• High school diploma or equivalent.
• Three (3) years of administrative experience in a production, manufacturing, engineering, design firm, field service, or related environment.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrated ability to manage multiple priorities, meet deadlines, and maintain a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to exercise sound judgment and work independently in a fast-paced environment.

Preferred Qualifications:

• Experience using Syteline ERP software.
• Postsecondary education, university coursework, or a bachelor's degree.
• Experience supporting field service, manufacturing, industrial, or technical operations teams.
• Strong organizational, problem-solving, and customer service skills.
• Experience maintaining databases, records management systems, and technical documentation.

Annual or Hourly Compensation Range:

26.00-30.00/hr Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

• medical
• dental
• vision
• life insurance
• accident insurance
• critical illness insurance
• hospital indemnity insurance
• auto insurance
• home insurance
• pet insurance
• identity theft protection
• short-term and long-term disability
• 401k
• pension plans
• retirement health care benefits
• short-term incentives
• vacation (12 days)
• holidays
• parital leave
• employee stock purchase plans(Full-Time Associates)
• discount on day care services and caregiver services
• adoption assistance
• group legal services
• employee assistance program
• employee discount program
• education assistance program
• on-Site childcare and fitness facilities may be available at select Ecolab locations.

Click herefor additional benefits information.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits atjobs.ecolab.com/working-here.

Potential Customer Requirements Notice

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.