Field Service Administrator

Ecolab; Los Angeles (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Ecolab is seeking a Field Service Administrator in Chatsworth, CA to support the Wastech Field Service team. The role focuses on administrative and operational support to the Field Service Manager and team, requiring strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

The position offers exposure to cross-functional teams and opportunities for career development, with standard business hours and minimal travel.

Qualifications

• High school diploma or equivalent.
• 3 years of administrative experience in a production, manufacturing, engineering, design firm, field service, or related environment.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy.
• Strong written and verbal communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Organize and prioritize daily work activities under the Field Service Manager.
• Obtain pricing quotations from vendors and prepare material requests.
• Enter material request information into Syteline and generate purchase orders.
• Support the quoting process and enter new parts and service offerings into Syteline.
• Prepare, format, and produce technical reports and documents.
• Coordinate with departments and regional offices for accurate documentation.
• Maintain filing systems and training/certification records.

Skills

MS Office

Multi-tasking

Communication

Independence

Education

High school diploma or equivalent

Postsecondary education / Bachelor's degree (preferred)

Tools

Syteline ERP

Job description

At Ecolab, we offer you the opportunity to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As the Field Service Administrator (Chatsworth, CA) for Wastech Systems & Ovivo Electronics USA your primary duties are to support the Wastech Field Service team in Chatsworth.

As a Field Service Administrator, you will provide professional administrative and operational support to the Field Service Manager and field service team. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining effective communication across departments and locations.

What's In It For You

• Opportunity to support a dynamic field service organization within a global leader in sustainability and operational solutions.
• Exposure to cross-functional teams and diverse business operations.
• Career development opportunities through training and hands-on experience.
• A collaborative work environment that values safety, innovation, and continuous improvement.
• The opportunity to make an impact by supporting critical service operations that help ensure customer success.

What You Will Do

• Organize and prioritize daily work activities, adapting to changing business needs and priorities as directed by the Field Service Manager.
• Obtain pricing quotations from vendors and suppliers and prepare material requests.
• Enter material request information into Syteline and generate purchase orders.
• Support the quoting process and assist with entering new parts and service offerings into Syteline.
• Prepare, format, and produce technical reports, correspondence, memos, and other business documents.
• Coordinate with internal departments and regional offices to ensure documentation is accurate, complete, and properly maintained.
• Maintain effective working relationships with key contacts across departments and locations.
• Establish, maintain, and update department filing systems and databases, including training certifications, calibration records, and related documentation.
• Support special projects and assignments as requested by management.
• Monitor and maintain adequate office supply inventory to support departmental operations.
• Prepare and coordinate small package and envelope shipments.
• Perform all responsibilities in accordance with established safety policies and procedures.
• Maintain a clean, organized, and professional workspace.
• Perform other duties as assigned.

Position Details (Location & Work Schedule)

• Location: Chatsworth
• Work Schedule: Standard business hours; schedule may vary based on business needs.
• Travel: Minimal travel required, primarily for training purposes.

Minimum Qualifications

• High school diploma or equivalent.
• Three (3) years of administrative experience in a production, manufacturing, engineering, design firm, field service, or related environment.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrated ability to manage multiple priorities, meet deadlines, and maintain a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to exercise sound judgment and work independently in a fast-paced environment.

Preferred Qualifications

• Experience using Syteline ERP software.
• Postsecondary education, university coursework, or a bachelor's degree.
• Experience supporting field service, manufacturing, industrial, or technical operations teams.
• Strong organizational, problem-solving, and customer service skills.
• Experience maintaining databases, records management systems, and technical documentation.

Annual Or Hourly Compensation Range

26.00-30.00/hr Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans With Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affiantve Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.