Field Service Administration Specialist

SESCO Lighting, Inc.; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

SESC0 Lighting, Inc. is seeking a Field Service Admin to support the Field Service group.

You will build relationships with customers, manufacturers, and outside sales personnel, and maintain the service site (SESCOshare) with service requests, project updates, and documentation uploads. The role requires at least 1 year of construction-related experience, strong communication, and the ability to multitask while staying detail-oriented.

Qualifications

• 1 year of experience in a construction-related field.
• Excellent communication skills.
• Ability to multi-task and maintain attention to detail.
• Proficient in Word, Excel, Outlook; internet research skills.
• Travel to factories as needed for product training.

Responsibilities

• Builds and maintains relationships with customers, manufacturers, and outside sales people as directed
• Maintain Service site on SESCOshare to include: Service Requests, Work project updates, Upload panel schedules and one lines
• Maintain LCDservice@sescolighting email
• RMA organization
• Create expense reports by project for Field Service Techs to turn over to project administrator
• Inventory management for field service parts
• SESCO Tech Support number, first point of contact
• Maintain knowledge of currently represented products
• Create and distribute final project documents as needed
• Other duties as assigned by manager

Skills

Communication skills

Multi-tasking

Detail oriented

MS Word

MS Excel

MS Outlook

Internet research

BlueBeam experience

Tools

BlueBeam

Job description

SESC0 Lighting, Inc. is seeking a Field Service Admin to support the Field Service group.

You will build relationships with customers, manufacturers, and outside sales personnel, and maintain the service site (SESCOshare) with service requests, project updates, and documentation uploads. The role requires at least 1 year of construction-related experience, strong communication, and the ability to multitask while staying detail-oriented.