Field Security Systems Technician: Video, Access & Alarm

Prime Secured; Nebraska; On-site; USD 42,000 - 65,000; Full time

Job summary

Prime Secured is seeking a Service Technician to provide professional customer support while troubleshooting and resolving electronic security system issues. This role requires knowledge of relay logic circuits, access control, video surveillance, and intrusion systems, along with strong customer service and problem-solving skills.

Responsibilities include diagnostics, repairs, and ensuring reliable operation of security technologies, as well as on-site installation and maintenance of systems.

Qualifications

• Service-oriented background/experience required.
• Exceptional customer service skills a must.
• Strong organizational skills required.
• Security experience: 3 years minimum.
• Low voltage: 2 years minimum.
• Valid driver’s license required.
• Ability to read, write, and understand English.
• Access control, network device install, and camera installation experience preferred.

Responsibilities

• Diagnose and solve problems.
• Troubleshoot low voltage electric door hardware.
• Install/troubleshoot video surveillance systems including cameras, software, switches, patch panels, and other devices.
• Install/troubleshoot intrusion alarm wiring, control panels, and other devices.
• Perform scheduled preventative maintenance on access control, IP video system, and intrusion alarm systems.
• Program access system and IP video surveillance under supervision.

Skills

Service orientation

Customer service

Organizational skills

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Electrical meters

Job description

Prime Secured is seeking a Service Technician to provide professional customer support while troubleshooting and resolving electronic security system issues. This role requires knowledge of relay logic circuits, access control, video surveillance, and intrusion systems, along with strong customer service and problem-solving skills.

Responsibilities include diagnostics, repairs, and ensuring reliable operation of security technologies, as well as on-site installation and maintenance of systems.