Security Systems Technician II — Field Expert

Prime Partners; Denver (CO); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Hourly pay

13 days PTO

Medical/dental/vision

Life insurance

Disability plan

401(k) matching

Tuition reimbursement

Parental leave

Vehicle reimbursement

Cell phone reimbursement

Job summary

Prime Partners is seeking a full-time Security Service Technician to respond to routine and after-hours service calls, perform maintenance, diagnose and repair low-voltage security and fire alarm systems, and support new installations.

This role requires 3-5 years of experience, strong troubleshooting, and a valid driver’s license with the ability to travel locally to client sites. You will work with a team to ensure safe, compliant systems across multiple accounts.

Qualifications

• 3-5 years of experience servicing, integrating, or programming access control, video surveillance, intrusion, or fire alarm systems.
• Strong technical aptitude with hand and power tools (drill, screwdriver, wire stripper, hacksaw, crimper)
• Solid troubleshooting and programming skills with the ability to independently diagnose and resolve system issues
• Strong customer service skills and the ability to work well under pressure
• Valid driver's license with a clean driving record
• Ability to travel locally to job sites, with minimal overnight travel required
• High school diploma/GED or equivalent experience

Responsibilities

• Respond to service, maintenance, and emergency calls in a timely and professional manner
• Diagnose, troubleshoot, repair, and replace defective components on installed security and fire alarm systems
• Install, configure, and support network systems and related equipment for assigned projects
• Complete detailed service reports and documentation to support accurate invoicing and job tracking
• Perform preventative maintenance on installed low-voltage systems
• Coordinate with team members and specialists to support service delivery across assigned accounts
• Provide technical assistance, systems checkout, and troubleshooting for new and existing installations
• Follow all federal, state, and local regulations along with company health and safety policies
• Maintain company vehicle in accordance with company guidelines

Skills

Technical aptitude

Customer service

Troubleshooting

Driving

Education

High school diploma/GED or equivalent experience

Tools

Milestone

Genetec

AMAG

Lenel

S2

DMP

Bosch

Job description

Prime Partners is seeking a full-time Security Service Technician to respond to routine and after-hours service calls, perform maintenance, diagnose and repair low-voltage security and fire alarm systems, and support new installations.

This role requires 3-5 years of experience, strong troubleshooting, and a valid driver’s license with the ability to travel locally to client sites. You will work with a team to ensure safe, compliant systems across multiple accounts.