Field Security Systems Technician II

Securitas Technology; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision, and life

401K with match

Training & certification program

Paid vacation & holidays

Cell phone

Disability insurance

Job summary

Securitas Technology Corporation is seeking technically minded individuals with experience in low voltage electronics to support post-installation issues at customer sites in Detroit. You will handle trouble tickets, diagnose problems, and perform upgrades while documenting changes for stakeholders.

The role emphasizes strong communication, on-site service, and the ability to work independently or in teams with a focus on system reliability and customer satisfaction.

Qualifications

• Must have at least a High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment is preferred.
• Strong knowledge of commercial access control, CCTV, burglary alarms, intrusion, and fire alarm systems.

Responsibilities

• Respond to trouble tickets to ensure system uptime and performance.
• Diagnose and resolve application issues individually or as a team.
• Perform preventative maintenance to maximize availability and identify faults.
• Configure user permissions and application settings as needed.
• Document changes with a change control system.
• Create technical docs describing deployment details for technical and non-technical audiences.
• Test upgrades and major modifications before deployment.
• Install software upgrades and major modifications on site.

Skills

Low voltage installation

Access control systems

CCTV systems

Fire alarm systems

IP addressing

Microsoft Office

Analytical skills

Time management

Communication skills

Certifications (CCTV/Access Control)

Education

High School diploma or equivalent

Tools

CCTV software

Access control hardware

Job description

Securitas Technology Corporation is seeking technically minded individuals with experience in low voltage electronics to support post-installation issues at customer sites in Detroit. You will handle trouble tickets, diagnose problems, and perform upgrades while documenting changes for stakeholders.

The role emphasizes strong communication, on-site service, and the ability to work independently or in teams with a focus on system reliability and customer satisfaction.