Security Systems Technician II — Field Service & Upgrades

Securitas Technology Corporation; Little Rock (AR); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with 60% match

Paid vacation and holidays

Company training programs

Employee discounts

Company vehicle

Company cell phone

Job summary

Securitas Technology Corporation in Arkansas is looking for technically minded individuals experienced with low voltage electronics. You'll provide customer contact for post-installation problems with security systems, ensuring application uptime and resolving system performance issues.

This role entails preventative maintenance, technical documentation creation, and performing installations. A High School diploma is required, along with familiarity with electronic security solutions.

Qualifications

• Experience with low voltage electronics and electronic security solutions.
• Familiarity with commercial access control, CCTV, alarms, and fire systems.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime.
• Diagnose and resolve application issues individually or as a team.
• Execute preventive maintenance tasks for application availability.
• Document all system modifications digitally.
• Produce quality technical documentation for diverse audiences.
• Test all upgrades and major modifications pre-deployment.
• Install software upgrades and major modifications on site.

Skills

Problem solving

Low voltage electronics

Customer service

Technical documentation

Microsoft Office

Network communications

Analytical skills

Communication skills

Education

High School diploma or equivalent

Job description

Securitas Technology Corporation in Arkansas is looking for technically minded individuals experienced with low voltage electronics. You'll provide customer contact for post-installation problems with security systems, ensuring application uptime and resolving system performance issues.

This role entails preventative maintenance, technical documentation creation, and performing installations. A High School diploma is required, along with familiarity with electronic security solutions.