Field Security Systems Technician I

Securitas Electronic Security, Inc.; Lakewood (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid training

Medical benefits

401K matching

Paid time off

Job summary

Securitas Technology in Lakewood, WA is seeking a Field Services Technician to support post-installation issues, perform on-site software upgrades, and conduct major system modifications. You will diagnose, troubleshoot, and resolve problems while collaborating with teams to ensure uptime.

The role requires strong problem solving, written and verbal communication, and documentation skills, with experience in access control, CCTV, intrusion, and fire alarm systems.

Qualifications

• High School diploma required or equivalent.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.
• This role requires an active EL06 license or must be very close to getting their EL06 License.

Skills

Troubleshooting

On-site installation

Customer communication

Time management

Documentation

Teamwork

Network fundamentals

Fire alarm systems knowledge

Education

High School diploma

NICET certification

ESA Certified Alarm Technician

NTS Certified Service Technician

State Fire License

CCTV/Access Control certifications

Tools

Microsoft Office

IP networking basics

Job description

Securitas Technology in Lakewood, WA is seeking a Field Services Technician to support post-installation issues, perform on-site software upgrades, and conduct major system modifications. You will diagnose, troubleshoot, and resolve problems while collaborating with teams to ensure uptime.

The role requires strong problem solving, written and verbal communication, and documentation skills, with experience in access control, CCTV, intrusion, and fire alarm systems.