Field Security Systems Technician: Card Access & CCTV

Energy Jobline ZR; Lynnfield (MA); On-site; USD 51,000 - 72,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls is seeking a Service Technician to diagnose and repair card access, CCTV, and fire alarm systems at customer sites. You will provide exceptional service, interpret blueprints, and communicate outcomes to customers while supporting efficiency improvements.

Offers include on-site work, on-call availability, and the opportunity to upsell solutions. A Mass D license and relevant certifications are required, with travel and safety adherence emphasized.

Qualifications

• 2+ years of documented experience with card access and CCTV.
• Mass D License, at minimum.
• Knowledge of test equipment, multimeter, digital analyzer, and commissioning devices.
• Experience installing, inspecting, repairing, and programming card access and CCTV.
• Fire alarm experience is a plus.
• Ability to read blueprints, submittals, and manuals.
• Ability to follow verbal and written instructions.
• Capable of physical labor up to 50–70 lbs.
• Willing to work flexible hours including weekends and travel as needed.

Responsibilities

• Diagnose problems and perform service/repairs on card access, CCTV, burglar alarm systems and related building products at customer sites.
• Provide high-level service to solve building inefficiencies and resolve service items.
• Follow troubleshooting procedures and refer to manuals.
• Read blueprints and submittals to interpret specifications.
• Communicate with customers to ensure satisfaction and document service activity.
• Provide quotes to support recommendations and upsell where appropriate.
• Available for on-call emergency service.

Skills

Card access

CCTV

Fire alarm experience

Reading blueprints/submittals

Customer service

Troubleshooting

Safety procedures

On-call readiness

Physical stamina

Education

Mass D License

NICET II

Tools

Test equipment

Multimeter

Digital analyzer

Commissioning devices

Job description

Johnson Controls is seeking a Service Technician to diagnose and repair card access, CCTV, and fire alarm systems at customer sites. You will provide exceptional service, interpret blueprints, and communicate outcomes to customers while supporting efficiency improvements.

Offers include on-site work, on-call availability, and the opportunity to upsell solutions. A Mass D license and relevant certifications are required, with travel and safety adherence emphasized.