Field Sales Rep: Construction Equipment Solutions

JCB, Inc.; Murfreesboro, Northern (TN, KY); Hybrid; USD 55,000 - 90,000; Full time

Job summary

TriStar JCB in Tennessee is seeking an Outside Sales Representative to drive equipment sales and build lasting customer relationships across assigned accounts. This field-based role requires identifying customer needs, presenting solutions, and closing orders.

You will manage inquiries by phone, email, and in person, coordinate with the operations team for timely delivery, and maintain accurate activity records in our CRM.

Qualifications

• Experience in inside/outside sales, preferably in equipment sales or rental.
• Strong customer service skills and a customer-centric approach.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in using CRM software and MS Office Suite.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with commercial and consumer finance.
• Motivated and self-starter.

Responsibilities

• Drive sales and build relationships with customers across assigned accounts.
• Handle inbound and outbound inquiries, provide product information, and close sales.
• Respond to inquiries via phone, in person, and email.
• Make outbound visits to prospective and existing customers.
• Identify customer needs and recommend equipment solutions.
• Provide detailed product information, including features and pricing.
• Prepare and process sales orders accurately and efficiently.
• Follow up on quotes and leads to convert them into sales.
• Coordinate with the operations team for timely delivery.
• Build and maintain strong relationships with new and existing customers.
• Handle complaints professionally and elevate issues when needed.
• Ensure high levels of customer satisfaction and maintain CRM records.
• Provide regular sales updates to management.
• Stay updated on product knowledge and industry trends.

Skills

Sales experience

Customer service

Communication

Time management

CRM usage

Problem solving

Independent worker

Team player

Finance familiarity

Tools

CRM systems

MS Office

Job description

TriStar JCB in Tennessee is seeking an Outside Sales Representative to drive equipment sales and build lasting customer relationships across assigned accounts. This field-based role requires identifying customer needs, presenting solutions, and closing orders.

You will manage inquiries by phone, email, and in person, coordinate with the operations team for timely delivery, and maintain accurate activity records in our CRM.