Field Sales Engineer (REMOTE)

Legrand North America, LLC; Independence (MO); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a dynamic Field Sales Engineer to join their Data Center Power & Control Division. In this remote role, you will leverage your technical expertise and sales acumen to support clients with data infrastructure solutions. You will engage in pre-sales activities, assist customers with product evaluations, and collaborate with product managers to enhance offerings. This role offers the chance to work with cutting-edge technology in a thriving industry, ensuring client satisfaction and driving sales success. Join a forward-thinking company that values innovation and quality in delivering exceptional solutions.

Benefits

Comprehensive medical coverage

Dental and vision coverage

401K match

Paid time off (PTO)

Holiday pay

Short-term and long-term disability benefits

Paid maternity and parental leave

Bonus opportunities

Paid time off to volunteer

Employee Resource Group network

Qualifications

• Bachelor's degree in Engineering or related field required.
• Sales support experience in IT and data center industry preferred.

Responsibilities

• Assist customers with data infrastructure solutions for optimal performance.
• Present and demonstrate transceiver solutions at customer sites.
• Provide first-level support for infrastructure requests.

Skills

Sales support

Technical proficiency

Effective communication

Organizational skills

Presentation skills

Problem-solving

Education

Bachelor's degree in Engineering or related field

Tools

Autocad

Visio

Microsoft Office Suite

Salesforce.com

Job description

Position Description

Ata Glance

Legrand has an exciting opportunity for a Field Sales Engineer to join the Data Center Power & Control Division. This is a REMOTE position, supporting the Approved Networks brand. The Field Sales Engineer will be responsible for all technical aspects of our sales cycle specifically pertaining to our client’s needs with focus towards Legrand Data Infrastructure solutions.

The Field Sales Engineer must be both sales focused and technically proficient. The Field Sales Engineer will represent the entire range of company products and services. This position will provide support to DPC Sales for Data Infrastructure solutions.

What Will You Do?

The main responsibilities of this role are to proactively participate in pre-sales activities including, but not limited to:

• Assist customers by evaluating transceiver, AOC, DAC, and other data infrastructure solutions in real-world environments to ensure compatibility and optimal performance.
• Work closely with Product Managers and Engineering teams to communicate customer needs, recommend product enhancements, and provide real-time feedback on transceiver performance.
• Present and demonstrate transceiver solutions (fiber and copper products) at customer sites, helping clients understand the technical advantages and correct application of these products in their data networks.
• Address customer issues by performing hands-on troubleshooting with switch gear and transceivers, recommending necessary equipment or configurations for compatibility testing.
• Leverage technical knowledge of transceiver technologies to support the sales team by explaining the value of specific products and helping customers select the right solutions for their infrastructure needs.
• Assist in infrastructure requests by being the first level of support in gathering needs with sufficient detail to engage a team member with subject matter expertise.

Qualifications

Required Skills

Education:

• Bachelor's degree from four-year College or University with an emphasis in Engineering, or a related field; or an equivalent combination of education and experience.

Experience:

• Sales support experience in information technology industry, data center industry, and Optical Fiber cabling and connectivity experience strongly preferred.
• Cabling and Connectivity Infrastructure design experience desired.

Skills/Knowledge/Abilities:

• Autocad and Visio or similar design software experience preferred.
• Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint/Visio), experience with Salesforce.com preferred.
• Effective oral and written communication skills with the ability to provide information across multiple groups in the Company including Finance, Engineering, Marketing, and Sales.
• Strong organizational and planning skills.
• Ability to work independently and in a dynamic team environment.
• Strong presentation and interpersonal skills.
• Concerned with quality deliverables.
• A sense of urgency in fulfilling customer and Sales Team requirements.
• Act as visionary and strategist for the solution product area.
• Long-haul metro network experience is a plus.

Travel Requirements:

• This position requires up to 50% domestic travel time; occasionally up to 75%.

Company Info

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable.

About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

About Legrand’s Data Center Power and Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future.