Field Robotics Technician — Install, Service & Support

beRobox; Chicago (IL); Hybride; USD 60 000 - 90 000; Plein temps

Résumé du poste

beRobox in Chicago is seeking a hands-on Robotic Field Technician to join our Customer Support team. You will install, commission, and service our robotic palletizing solutions at customer sites, ensuring quality, safety, and uptime.

You will diagnose and fix mechanical, electrical, pneumatic, and automation issues, provide on-site training, and document service activities. Travel nationwide in the U.S., with potential visits to Canada, and collaborate with our engineering and support teams.

Qualifications

• Technical diploma or associate degree in electromechanics, mechatronics, industrial maintenance, automation, or robotics (or equivalent experience).
• Minimum 2+ years in field service or industrial maintenance.
• Experience with industrial robots (FANUC, ABB, KUKA, Yaskawa) or similar.
• Ability to read electrical schematics and wiring diagrams.
• Knowledge of safety practices including lockout/tagout.

Responsabilités

• Install and commission robotic palletizing systems at customer facilities, ensuring safety and performance.
• Diagnose and troubleshoot mechanical, electrical, pneumatic, and automation issues on-site and remotely.
• Perform preventive and corrective maintenance to minimize downtime.
• Provide hands-on training to customer operators and maintenance teams.
• Deliver professional technical support and communicate effectively with customers.
• Document service activities and issues for continuous improvement.
• Collaborate with engineering, production, and support teams; travel to customer sites across the U.S.
• Work from home between service calls when applicable.

Connaissances

Field service experience

Technical troubleshooting

Customer-facing

English fluent

Valid driver’s license

Formation

Technical diploma or associate degree in electromechanics / mechatronics / industrial maintenance / automation / robotics

Outils

Industrial robots (FANUC, ABB, KUKA, Yaskawa)

Electrical schematics reading

Pneumatic systems

Description du poste

beRobox in Chicago is seeking a hands-on Robotic Field Technician to join our Customer Support team. You will install, commission, and service our robotic palletizing solutions at customer sites, ensuring quality, safety, and uptime.

You will diagnose and fix mechanical, electrical, pneumatic, and automation issues, provide on-site training, and document service activities. Travel nationwide in the U.S., with potential visits to Canada, and collaborate with our engineering and support teams.