Robotics Field Service Engineer: AMR Deployments & Support

Ati Robotics; Michigan; On-site; USD 90,000 - 120,000; Full time

Job summary

Ati Robotics in the United States is seeking a hands-on Engineer – Service & Support to deploy, integrate, commission, and troubleshoot our AMR solutions at customer facilities. You will work across Sales, Product, and Engineering to ensure successful deployments and reliable system performance, traveling frequently across the U.S.

and to Canada or Mexico as needed. This role combines robotics engineering with customer-facing technical support and on-site demonstrations to enable customers to

Qualifications

• 3+ years in robotics, systems integration, field service engineering, or automation.
• Proficient in Linux, Python, C/C++.
• Experience with AMRs/AGVs or industrial robots.
• Willingness to travel across the U.S.
• U.S. Citizenship required.

Responsibilities

• Install, configure, test, and commission AMRs at customer sites.
• Assess customer workflows and facility layouts to support deployment planning.
• Validate robot navigation, fleet coordination, and system performance.
• Diagnose hardware, software, firmware, and integration issues using system logs and tools.
• Provide on-site and remote support during deployments and customer ramp-up.
• Train customers on AMR operation and basic troubleshooting.
• Collaborate with Sales, Product, and Engineering to resolve issues and improve reliability.
• Maintain service reports and technical documentation.
• Travel frequently across the U.S., with occasional visits to Canada and Mexico.

Skills

Robotics

Systems integration

Field service

Industrial automation

Linux

Python

C/C++

Embedded systems

Firmware

Sensor integration

SLAM navigation

Fleet management

Industrial communication

Travel readiness

Tools

Jira

Confluence

Job description

Ati Robotics in the United States is seeking a hands-on Engineer – Service & Support to deploy, integrate, commission, and troubleshoot our AMR solutions at customer facilities. You will work across Sales, Product, and Engineering to ensure successful deployments and reliable system performance, traveling frequently across the U.S.

and to Canada or Mexico as needed. This role combines robotics engineering with customer-facing technical support and on-site demonstrations to enable customers to