Field Service Technician (Fully Remote)

Jobgether; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

Jobgether is seeking a field-service-oriented professional to maintain, troubleshoot, and repair autonomous mobile robot (AMR) systems at customer sites in North America. The role includes Tier 3 hardware support and close collaboration with engineering, production, and operations teams.

You will deliver technical training to customers and partners, review workflows, and provide feedback for product improvement. Residency near Arlington, TX and ability to travel in the US and Canada are required.

Qualifications

• High school diploma/GED plus 2+ years of technical experience.
• Strong mechanical aptitude, networking, and Linux knowledge.
• Ability to travel in US/Canada and reside near Arlington, TX.

Responsibilities

• Maintain, troubleshoot, and repair AMR systems at customer sites.
• Provide Tier 3 hardware support and collaborate with engineering, production and operations teams.
• Deliver technical training to customers and partners and review workflows for improvement.

Skills

Mechanical aptitude

Networking

Linux knowledge

Education

High School Diploma or GED

Job description

• Maintain, troubleshoot, and repair autonomous mobile robot (AMR) systems at customer sites.
• Provide Tier 3 hardware support and collaborate with engineering, production, and operations teams.

Key Responsibilities:

• Perform on-site maintenance, audits, hardware upgrades, and product recalls.
• Deliver technical training to customers and partners.
• Review workflows and provide feedback for product improvement.

Requirements:

• High school diploma/GED plus 2+ years of technical experience.
• Strong mechanical aptitude, networking, and Linux knowledge.
• Ability to travel in US/Canada and reside near Arlington, TX.

Jobgether

They develop and deploy advanced autonomous mobile robot (AMR) systems for industrial customers. They emphasize reliability, customer support, and continuous product improvement through field insights.