Field Robotics Technician - Client-Facing Automation Expert

Brightpick; Broomfield (CO); On-site; USD 63,000 - 77,000; Full time

Job summary

Brightpick, a fast-growing robotics company, is seeking a Robotics Field Technician to master the Brightpick solution and support automation commissioning, mechatronics troubleshooting and client training in North America.

This on-site role requires hands-on engagement, clear communication, initiative and the ability to deploy fleets of robots in a dynamic startup environment; experience with 3D vision sensors, AMRs, IoT is a plus.

Qualifications

• Baseline robotics/mechatronics knowledge with hands-on support experience.
• Experience with production issues and field service.
• Familiar with PLC programming and basic networking concepts.

Responsibilities

• Interact frequently with clients, troubleshoot and drive issues to resolution.
• Provide L1 technical support and coordinate with L2/L3 teams.
• Document operations, report bugs and suggest improvements.
• Deliver in-person training to end-users at client sites.
• Support internal projects and demonstrate systems to potential clients.

Skills

Robotics basics

Mechatronics

Technical support

PLC programming

Field service

Networking basics

Remote troubleshooting

6-axis robots

Tools

Jira

Google Workspace

Job description

Brightpick, a fast-growing robotics company, is seeking a Robotics Field Technician to master the Brightpick solution and support automation commissioning, mechatronics troubleshooting and client training in North America.

This on-site role requires hands-on engagement, clear communication, initiative and the ability to deploy fleets of robots in a dynamic startup environment; experience with 3D vision sensors, AMRs, IoT is a plus.