Field Robotics Technical Success Manager

Tutorintelligence; Watertown (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Tutorintelligence seeks a technical partner for customer sites utilizing Tutor robots. This role requires a blend of customer interaction, technical expertise, and relationship-building. You will diagnose issues in real-world environments, track performance metrics, and collaborate with engineering teams to drive improvements.

The ideal candidate has experience in various technical roles and understands robotics or industrial automation deeply. Join us at Tutor as we expand our deployments and influence the future of physical AI in factories and warehouses.

Qualifications

• 2-5+ years in a technical customer-facing role.
• Experience with robotics or automation technologies.
• Strong communication skills with diverse stakeholders.

Responsibilities

• Own technical accountability for customer site deployments.
• Diagnose operational issues in real-world environments.
• Track health metrics of robotic deployments.

Skills

Technical customer engagement

Robotics knowledge

Problem-solving

Communication skills

Job description

Tutorintelligence seeks a technical partner for customer sites utilizing Tutor robots. This role requires a blend of customer interaction, technical expertise, and relationship-building. You will diagnose issues in real-world environments, track performance metrics, and collaborate with engineering teams to drive improvements.

The ideal candidate has experience in various technical roles and understands robotics or industrial automation deeply. Join us at Tutor as we expand our deployments and influence the future of physical AI in factories and warehouses.