Field Robotics Solutions Architect

Tutor Intelligence; Watertown (MA); On-site; USD 80,000 - 135,000; Full time

Benefits offered by this job

Fully covered health and dental

Unlimited PTO

Job summary

Tutor Intelligence in Watertown, MA is searching for a customer-oriented engineering thinker to manage customer sites running Tutor robots.

This unique role necessitates technical knowledge in robotics and operational processes, requiring genuine relationship-building with customer teams. Responsibilities include diagnosing issues, partnering with engineering, and ensuring the operational success of deployments.

The position includes a competitive salary range of $80,000 to $135,000 per year, along with health benefits and unlimited PTO.

Qualifications

• 2–5+ years in a technical customer-facing role.
• Comfort with software and physical systems.
• Ability to develop deep working knowledge of complex systems.

Responsibilities

• Own a portfolio of customer sites end-to-end.
• Diagnose and resolve operational issues.
• Partner with engineering for technical improvements.

Skills

Customer-oriented

Technical depth in robotics

Strong communication skills

Relationship orientation

Job description

Tutor Intelligence in Watertown, MA is searching for a customer-oriented engineering thinker to manage customer sites running Tutor robots.

This unique role necessitates technical knowledge in robotics and operational processes, requiring genuine relationship-building with customer teams. Responsibilities include diagnosing issues, partnering with engineering, and ensuring the operational success of deployments.

The position includes a competitive salary range of $80,000 to $135,000 per year, along with health benefits and unlimited PTO.