Field Robotics Systems Engineer

Chef Robotics; San Francisco (CA); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible paid time off (PTO)

401(k) matching

Job summary

An innovative robotics company in San Francisco is seeking a Systems Support Engineer to bridge the gap between customers and engineering teams. The role involves in-field deployment and support of advanced robotic systems. Candidates should have at least 3+ years of experience in customer-facing roles and technical knowledge in areas like robotics and machine learning. A strong focus is placed on collaboration, communication, and hands-on problem-solving. Competitive salary and equity-based compensation are offered.

Qualifications

• Minimum 3+ years' experience in a customer-facing role.
• Ability to travel at least 75% of your time.
• Demonstrated track record of shipping products quickly.

Responsibilities

• Lead the in-field deployment and support of robotic systems.
• Investigate customer issues and deploy fixes.
• Collaborate with engineering teams to resolve production blocking issues.

Skills

Customer-facing role experience

Machine learning knowledge

Robotics understanding

Strong communication skills

Education

BS or MS in Computer Science, Robotics, or related field

Tools

Python

Linux/Unix

Robot Operating System (ROS)

Job description

An innovative robotics company in San Francisco is seeking a Systems Support Engineer to bridge the gap between customers and engineering teams. The role involves in-field deployment and support of advanced robotic systems. Candidates should have at least 3+ years of experience in customer-facing roles and technical knowledge in areas like robotics and machine learning. A strong focus is placed on collaboration, communication, and hands-on problem-solving. Competitive salary and equity-based compensation are offered.