Field ROBO Shop Operations Coordinator

Pop Mart; California, Northern (MO, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Family leave

Job summary

POP MART Americas is seeking a detail-oriented Vending Operations Coordinator to oversee multiple ROBO Shop units in California. You will ensure stores are stocked, clean, and functioning, while coordinating restocks and on-site maintenance.

This role requires reliability, strong organization, and the ability to work onsite five days a week in busy retail environments such as malls and airports. You will collaborate with Retail Ops, Supply Chain, and partners to meet KPIs.

Qualifications

• Strong reliability and time management.
• Problem-solving and independent decision-making.
• Attention to detail and operational discipline.
• Customer service mindset.
• Comfort in fast-paced field environments.
• Ability to manage timelines and coordinate multiple stakeholders.

Responsibilities

• Manage daily operation of multiple ROBO Shop units.
• Respond to machine alerts, stockouts, and issues promptly.
• Recruit teams or third-party partners to operate ROBO Shop.
• Coordinate restocking with vendors and internal teams.
• Conduct field audits for inventory and visual standards.

Skills

Reliability

Time management

Problem-solving

Attention to detail

Customer service

Adaptability

Stakeholder coordination

Tools

Internal dashboards

Smartphone reporting

Installation checklists

Launch management tools

Job description

POP MART Americas is seeking a detail-oriented Vending Operations Coordinator to oversee multiple ROBO Shop units in California. You will ensure stores are stocked, clean, and functioning, while coordinating restocks and on-site maintenance.

This role requires reliability, strong organization, and the ability to work onsite five days a week in busy retail environments such as malls and airports. You will collaborate with Retail Ops, Supply Chain, and partners to meet KPIs.