Field Restoration Operations Lead

BELFOR Holdings Inc.; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision insurance

Paid holidays and time off

Job summary

BELFOR Holdings Inc. is seeking an experienced Field Operations Manager to lead restoration personnel and approve time entries impacting costs. You will oversee diverse projects, coordinate with estimators, and ensure quality at active sites.

Responsibilities include supervising crews, safety compliance, emergency response, and interdepartmental collaboration to drive customer satisfaction and project success. Must travel as needed and manage multiple priorities.

Qualifications

• Bachelor's degree in a related field preferred.
• Minimum 5 years' managerial experience in restoration, cleaning, or construction on commercial/industrial projects.
• Strong sense of urgency, professional appearance, and work ethic.
• Proficient with restoration management systems (Restoration Manager, DASH, Service Software, LUXOR).
• Hazardous material awareness including asbestos, lead paint, mold; IICRC water categories 2/3.

Responsibilities

• Supervise field restoration personnel and approve time entries affecting costs.
• Oversee multiple residential, commercial, industrial, and institutional projects.
• Provide technical explanations to clients, adjusters and inspectors.
• Coordinate with estimators/project managers; maintain customer contact.
• Manage job site visits, scheduling, and quality assurance.
• Lead safety and training, ensure compliance with SDS and OSHA standards.
• Handle after-hours emergencies and coordinating board-ups, water/fire damage.
• Work with local and national teams to drive satisfaction and growth.

Skills

Leadership

Project management

Communication

Customer service

Safety compliance

Education

Bachelor's degree

Tools

Restoration Manager

DASH

Service Software

LUXOR

Job description

BELFOR Holdings Inc. is seeking an experienced Field Operations Manager to lead restoration personnel and approve time entries impacting costs. You will oversee diverse projects, coordinate with estimators, and ensure quality at active sites.

Responsibilities include supervising crews, safety compliance, emergency response, and interdepartmental collaboration to drive customer satisfaction and project success. Must travel as needed and manage multiple priorities.