Field Research Supervisor: Insights & Team Growth

Universal Studios; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Universal Orlando Resort in Orlando is seeking a Field Operations Supervisor to drive day-to-day activities of the Consumer Insights Field team. You will ensure projects adhere to approved methodologies, collect quality data, and meet deadlines, while supporting the growth of team members.

The role requires supervising field projects, coordinating schedules, and mentoring staff to prepare for advancement. Flexibility across multiple properties and hours is expected to meet research needs.

Qualifications

• 2+ years supervisory experience leading teams.
• Supervisory experience in Field Research preferred.
• Combination of supervisory experience and education accepted.

Responsibilities

• Oversee field operations and ensure field projects run to plan.
• Coordinate daily activities, attendance, and scheduling for field teams.
• Support growth and development of team members with coaching and 1:1s.
• Troubleshoot equipment and technology issues impacting field operations.

Skills

Team supervision

Field research

Education

Bachelor’s degree in Hospitality/Marketing/Marketing Research/Anthropology

Job description

Universal Orlando Resort in Orlando is seeking a Field Operations Supervisor to drive day-to-day activities of the Consumer Insights Field team. You will ensure projects adhere to approved methodologies, collect quality data, and meet deadlines, while supporting the growth of team members.

The role requires supervising field projects, coordinating schedules, and mentoring staff to prepare for advancement. Flexibility across multiple properties and hours is expected to meet research needs.