Field Representative

Texas Wood Supply; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A construction supply company is seeking a Field Representative in Houston, Texas, to build and maintain strong client relationships. Responsibilities include managing client accounts, identifying opportunities for business growth, and ensuring exceptional service. The ideal candidate has 2-5 years of experience in account management or sales in the construction industry and is bilingual in English and Spanish. Strong communication and negotiation skills are essential for success.

Qualifications

• 2-5 years of experience in account management, sales, or customer service, preferably in the construction industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and prioritize tasks effectively.

Responsibilities

• Serve as the primary point of contact for assigned accounts.
• Identify opportunities for upselling and cross-selling products/services.
• Ensure timely delivery of solutions and services based on client expectations.

Skills

Account management

Bilingual in English and Spanish

Strong communication skills

Negotiation skills

Interpersonal skills

Analytical skills

Problem-solving skills

Tools

CRM software

Job description

Field Representative

The Field Representative is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and identifying opportunities for business growth. This role involves managing client accounts, coordinating with internal teams, and delivering exceptional service to maximize customer satisfaction and retention.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned accounts.
• Develop and maintain strong, long-term client relationships.
• Understand client needs, challenges, and business goals to provide tailored solutions.

Sales & Business Development

• Identify opportunities for upselling and cross-selling products/services.
• Work with the sales team to meet revenue targets and business objectives.
• Develop proposals, presentations, and contract negotiations.

Account Management & Strategy

• Ensure timely delivery of solutions and services based on client expectations.
• Monitor key account performance and provide regular reports.
• Develop strategic account plans to drive customer satisfaction and loyalty.

Internal Coordination & Communication

• Collaborate with internal sales and production teams to meet client needs.
• Communicate client feedback and concerns to relevant departments for resolution.

Reporting & Documentation

• Maintain accurate records of client interactions, agreements, and sales activities in CRM systems.
• Provide regular updates to leadership on account performance and potential risks.

Qualifications

• 2-5 years of experience in account management, sales, or customer service, preferably in the construction industry.
• Bilingual in English and Spanish
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Experience with CRM software.
• Strong analytical and problem-solving abilities.