Field & Remote IT Systems Administrator

Alterman, Inc.; Houston (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Alterman, Inc. is seeking a Systems Administrator to provide technical support and system administration across all locations in Houston, Texas. This role involves managing incidents, service requests, and IT documentation while supporting both on-site and remote users.

The ideal candidate should have strong skills in PowerShell scripting, customer service, and a Bachelor's degree in Computer Science or a related field. Experience in endpoint management and knowledge of Microsoft Intune and Active Directory are essential.

Qualifications

• 3-5 years of experience in service desk or system administration required.
• Ability to work independently and in diverse environments.
• Strong knowledge of endpoint technologies like Windows 10/11.

Responsibilities

• Provide technical support and system administration to employees.
• Manage incidents, service requests, and documentation within ITSM.
• Administer and troubleshoot Microsoft Intune device enrollment.

Skills

Communication skills

Customer service

Time management

PowerShell scripting

Networking fundamentals

Documentation skills

Education

Bachelor's degree in Computer Science or related field

CompTIA A+ certification

ITIL Foundation certification

Tools

Microsoft Intune

Microsoft Active Directory

Office 365

Job description

Alterman, Inc. is seeking a Systems Administrator to provide technical support and system administration across all locations in Houston, Texas. This role involves managing incidents, service requests, and IT documentation while supporting both on-site and remote users.

The ideal candidate should have strong skills in PowerShell scripting, customer service, and a Bachelor's degree in Computer Science or a related field. Experience in endpoint management and knowledge of Microsoft Intune and Active Directory are essential.