Senior Systems Administrator

Tiktok; Seattle (WA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Tiktok in Seattle is seeking a Senior Systems Administrator to design, implement, and support complex server and network infrastructure in a growing MSP. You will manage Windows Server, virtualization, AD, backups, and cloud solutions (Azure, SharePoint), collaborating with clients and vendors to deliver reliable IT services.

This on-site role includes on-call rotation and a strong emphasis on problem solving and customer care.

Qualifications

• Microsoft Azure fundamentals or equivalent certifications.
• Advanced understanding of Windows Server, AD, and virtualization technologies.
• Strong communication and customer-facing problem solving.

Responsibilities

• Design, implement, and support server architecture including Windows Server and virtualization.
• Configure business-class firewalls, VPNs, and network security for clients.
• Maintain Windows Domains, GPOs, and Active Directory; document changes.
• Collaborate with clients, vendors, and consultants to deliver projects.
• Provide disaster recovery planning and services; on-call support.
• Maintain network-level services: WAN/LAN, routers, and security; document procedures.

Skills

IT certifications

Active listening

Customer care

Telephony skills

Communication skills

Tools

VMware

Windows Server

Azure

Active Directory

Job description

Senior Systems Administrator – Managed Service Provider

We are a growing Managed Service Provider looking for driven, experienced team members that are passionate about technology and customer service. Our mission is simple, we provide a Worry Free IT experience. Our clients are small to mid‑side businesses across all industries. We are seeking a skilled Senior Systems Administrator to join our team. As a Systems Administrator, you will be responsible for working complex issues/projects from networking (switching, firewalls), server administration (virtualization, Windows Server), backup and disaster recovery solutions, and cloud solutions (Azure, SharePoint, etc).

If you are a motivated individual with a strong technical background and a passion for problem‑solving, we encourage you to apply.

Responsibilities

• Design, implement, and support server architecture including Windows Server, SQL, VMWare, etc.
• Experience with configuring business‑class firewalls and VPNs.
• Knowledge and experience with setting up and maintaining Windows Domains, GPOs, and Active Directory.
• Work with clients, vendors, and 3rd party consultants to implement technical solutions projects for infrastructure and desktops.
• Ability to work independently and with a team of technicians.
• Design, Implement, and Support disaster recovery solutions.
• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• System documentation maintenance and recommendations.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.

Qualifications

• Professional IT Certifications, such as: Microsoft Azure Fundamentals, Azure Administrator Associate, Cisco CCNA, or VMware VCP.
• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: telephony skills, communication skills, active listening and customer‑care.
• Diagnosis skills of technical issues.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation

• $90,000.00 - $110,000.00 per year
• Yearly bonus
• Yearly pay

Job Details

• Job Type: Full‑time
• Experience level: 5 years
• Schedule: 8‑hour shift, on call
• Ability to relocate: Houston, TX 77040 – relocate before starting work (required)
• Work Location: In person