Field Relief Manager: Lead & Cover Retail Ops

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision plans

Tuition Reimbursement Program

ESOP

Job summary

U-Haul International, Inc. is seeking a Field Relief Manager to fill in for vacationing General Managers across local centers. You will ensure consistent customer service and adherence to company policies while supporting store teams.

The role requires leadership experience in retail, the ability to manage coverage for multiple locations, and willingness to work weekends and holidays. Medical, tuition, and ESOP benefits are highlighted by the company.

Qualifications

• 1-3 years of management experience in retail or service with responsibility for financial results and customer satisfaction.
• Proven ability to train and educate team members.
• Willingness to work weekends and holidays.

Responsibilities

• Provide coverage for General Managers on leave by enforcing policies and inventory practices.
• Review implementation and assist at centers to stay apprised of programs.
• Participate in ongoing education through U-Haul University.
• Hire and educate new team members.
• Maintain a good driving record and valid license.

Skills

Management experience

Customer service focus

Strong communication

Education

High school diploma or equivalent

Tools

Driver's license

Job description

U-Haul International, Inc. is seeking a Field Relief Manager to fill in for vacationing General Managers across local centers. You will ensure consistent customer service and adherence to company policies while supporting store teams.

The role requires leadership experience in retail, the ability to manage coverage for multiple locations, and willingness to work weekends and holidays. Medical, tuition, and ESOP benefits are highlighted by the company.