Field Reimbursement Manager - CT & RI (Remote)

Amgen SA; Hartford (CT); Hybrid; USD 145,000 - 197,000; Full time

Benefits offered by this job

Retirement and Savings Plan

Stock-based long-term incentives

Flexible work models

Job summary

Amgen is seeking a Field Reimbursement Manager to oversee defined accounts across Connecticut and Rhode Island, supporting patient access and reimbursement strategies. You will understand payer processes, provide ongoing education to HCPs, and collaborate with HUB partners to resolve coverage challenges.

The role requires experience in medical reimbursement, strong communication, and leadership skills, with significant travel and flexible office arrangements. Relocation is not offered.

Qualifications

• Doctorate degree OR Master’s degree with 3 years of customer service/leadership experience OR Bachelor’s degree with 5 years of customer service/leadership experience OR Associate’s degree with 10 years of customer service/leadership experience OR high school diploma with 12 years of customer service/leadership experience.
• Experience directly managing people and/or leadership experience leading teams, projects, programs, or directing resources.

Responsibilities

• Act as an extension of the HUB, providing live one-on-one coverage support
• Assist from physician order to reimbursement, supporting the entire reimbursement journey through payer prior authorization to appeals/denials
• Review patient-specific information where sites request assistance resolving issues or coverage challenges
• Educate and update healthcare providers on payer coverage and changes affecting patient product access
• Coordinate access/reimbursement issues with relevant partners, including the HUB
• Provide information to healthcare providers on product coverage under benefit designs (Commercial, Medicare, Medicaid)
• Serve as a payer expert for defined geography and communicate payer changes to stakeholders
• Offer office education during the access process, including forms, procedures, benefits investigation, prior authorization, appeal, and claims resolution
• Educate offices using approved materials
• Review patient insurance benefit options and alternate funding/financial assistance programs
• Collaborate with other departments to resolve reimbursement issues

Skills

PHI knowledge

Reimbursement experience

Presentation skills

Communication skills

Project management

Team leadership

Education

Doctorate or Master's or Bachelor's or Associate's or High school with leadership experience

Tools

Word

Excel

PowerPoint

Job description

Amgen is seeking a Field Reimbursement Manager to oversee defined accounts across Connecticut and Rhode Island, supporting patient access and reimbursement strategies. You will understand payer processes, provide ongoing education to HCPs, and collaborate with HUB partners to resolve coverage challenges.

The role requires experience in medical reimbursement, strong communication, and leadership skills, with significant travel and flexible office arrangements. Relocation is not offered.