Field Quality & Training Lead - Low-Voltage Systems

Technibus, Inc.; Monroe (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

401K with Employer Match

Paid Time Off

Life Insurance

Medical, Dental, Vision

Job summary

IES is seeking a Quality Assurance Specialist to develop, deliver, and maintain training programs for low-voltage systems and ensure adherence to project standards. The role includes field inspections, on-site support, and collaboration with operations leadership to improve processes.

The ideal candidate has strong communication, leadership, and problem-solving skills, with a background in construction or telecommunications. The position is onsite and emphasizes safety and continuous learning.

Qualifications

• Must possess a minimum of three (3) years of training experience or related role.
• Prefer a minimum of five (5) years of leadership or quality experience in telecommunications, electrical or a related technical or construction field.
• Prefer a BICSI certified trainer.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).
• High School diploma or equivalent.

Responsibilities

• Develop, deliver, and reinforce trade-related instruction focused on proper installation, material handling, and testing procedures through a combination of classroom training and hands-on field coaching.
• Lead the development of site-specific Quality Plans and Site Startup processes tailored to the unique characteristics of each project.
• Support the development of First-of-Kind (FOK) installations, execute inspections, and obtain customer approval on the final iteration.
• Manage the scheduling, tracking, inspection, and completion of customer and IES quality checklists, including input into the IES and customer specific platforms.
• Conduct, document, and report daily field walks focused on early identification of quality issues and verification of conformance with approved First-of-Kind (FOK) standards.
• Utilize weekly reporting to assess and communicate project health against IES and customer quality standards, escalating identified risks to operations and program leadership.
• Participate in or lead project walkthroughs with customers and IES leadership.
• Maintains quality service by establishing and enforcing organization standards.
• Implement training processes and best practices that add value and improve business performance.
• Maintain personal knowledge, training and proficiency on installed products and course materials.
• Work with training team to design and implement new training programs and revise old programs.
• Ensure a safe and pleasant learning environment for staff/students.
• Other duties as assigned

Skills

Microsoft Office

Blueprint reading

Communication

Leadership

Problem solving

Travel willingness

Education

High School diploma or equivalent

BICSI certified trainer

Tools

MS Project

Word

Excel

PowerPoint

Job description

IES is seeking a Quality Assurance Specialist to develop, deliver, and maintain training programs for low-voltage systems and ensure adherence to project standards. The role includes field inspections, on-site support, and collaboration with operations leadership to improve processes.

The ideal candidate has strong communication, leadership, and problem-solving skills, with a background in construction or telecommunications. The position is onsite and emphasizes safety and continuous learning.