Field Quality Assurance Specialist
Leafhome
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Job summary
Leafhome seeks a Quality Control Field Specialist to oversee and continually improve quality across warehouse and field installation operations. This role owns QC programs, inspection frameworks, reporting, and corrective action processes to ensure all installations meet company standards, manufacturer specifications, and safety requirements.
The QC Field Specialist partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent
Qualifications
- Associate’s degree or Vocational Education required.
- Strong analytical and documentation skills essential.
- Proficiency with CRM, inspection tools, and reporting systems.
- Ability to exercise independent judgment and influence outcomes.
Responsibilities
- Own and maintain quality standards, inspection protocols, and documentation across warehouse and field operations.
- Conduct and oversee field and warehouse inspections; analyze findings and determine corrective actions.
- Lead non-conformance management with root cause analysis and corrective action planning.
- Collaborate with Installation and QC leadership to improve material handling and installation quality.
- Evaluate installer and crew performance using inspection data and provide feedback.
- Develop and support quality-focused training for installers and partners.
- Monitor quality metrics, rework rates, and service trends; present insights to leadership.
- Ensure procedures align with safety standards and company policies; identify systemic risks.
Skills
Education
Tools
Job description
Leafhome seeks a Quality Control Field Specialist to oversee and continually improve quality across warehouse and field installation operations. This role owns QC programs, inspection frameworks, reporting, and corrective action processes to ensure all installations meet company standards, manufacturer specifications, and safety requirements.
The QC Field Specialist partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent
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