Field QC Specialist: Installations & Compliance
LeafHome
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Job summary
LeafHome is seeking a Quality Control Field Specialist to oversee and improve quality across warehouse and field installation operations. You will own inspection protocols, reporting, and corrective actions to ensure installations meet company and manufacturer standards, with a focus on reducing rework and improving installer performance.
In this role you will partner with Operations, Installation, and Sales leadership, travel up to 50% within the US/Canada, and drive data-driven quality
Qualifications
- Associate’s degree or Vocational Education.
- 2–4 years of installation and/or quality control experience.
- An additional 2 years of experience offsets education.
Responsibilities
- Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations.
- Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues.
- Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation.
- Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality.
- Evaluate installer and crew performance using inspection data; provide structured feedback, recommendations, and retraining guidance.
- Develop and support quality-focused training initiatives for installers and installation partners, including onboarding and ongoing skill development.
- Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership.
- Ensure quality procedures align with safety standards and company policies; identify risks and escalation systemic issues proactively.
Skills
Education
Tools
Job description
LeafHome is seeking a Quality Control Field Specialist to oversee and improve quality across warehouse and field installation operations. You will own inspection protocols, reporting, and corrective actions to ensure installations meet company and manufacturer standards, with a focus on reducing rework and improving installer performance.
In this role you will partner with Operations, Installation, and Sales leadership, travel up to 50% within the US/Canada, and drive data-driven quality
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