Field QA Coordinator - Damage Prevention & Training

FALL CREEK FARM & NURSERY; Madison (GA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Parental Leave

Holidays

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

UtiliQuest, LLC is seeking a Coordinator Quality Assurance to join our Operations team. This role focuses on investigating utility damages, supporting field audits, and driving quality improvements to reduce damages.

The coordinator works closely with field technicians and management to uphold safety and regulatory standards. The position demands strong organizational, written and verbal communication skills, coaching abilities, and flexibility for occasional weekend work.

Qualifications

• High School Diploma or GED equivalency.
• One (1) or more years of experience locating underground utilities and/or related experience.
• Two (2) or more years of experience locating underground utilities and/or related experience preferred.
• Thorough understanding of utility locating procedures and marking standards.
• Ability to troubleshoot difficult locates and interpret utility plats.
• Demonstrated ability to coach and mentor technicians.
• Critical thinking to analyze problems and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency with computer-based technology and related software.
• Flexibility and adaptability in a fast-paced environment.
• Respond to emergency calls when needed.
• Hand tools proficiency and safe operation.
• Ability to carry locating equipment and lift up to 50 pounds.

Responsibilities

• Collaborate with Operations to identify damage-prevention opportunities via field audits.
• Identify at-risk technicians needing additional training.
• Perform field audits for accuracy of marks and compliance with laws and client obligations.
• Correct field risk findings and mentor technicians.
• Provide feedback to improve quality results and ensure proper documentation.
• Communicate audit findings to QA and operations management in writing and verbally.
• Balance multiple tasks while meeting daily productivity and deadlines.
• Provide witness testimony in small claims or litigated cases when required.
• Promote safety culture and maintain quality standards.
• Foster good client, regulator, and team relationships.
• Operate company vehicles safely and maintain professional appearance.
• Support hands-on utility locate training and learning methods.
• Stay current on emerging training technologies.
• Ticket production and weekend work may be required.
• Perform other duties as needed.

Skills

Self-motivation

Organizational skills

Interpersonal skills

Problem solving

Communication

Safety-conscious

Adaptability

Training/mentoring

Education

High School Diploma or GED

Experience locating underground utilities (1+ years)

2+ years experience preferred

Tools

Locate equipment proficiency

Hand tools use

Job description

UtiliQuest, LLC is seeking a Coordinator Quality Assurance to join our Operations team. This role focuses on investigating utility damages, supporting field audits, and driving quality improvements to reduce damages.

The coordinator works closely with field technicians and management to uphold safety and regulatory standards. The position demands strong organizational, written and verbal communication skills, coaching abilities, and flexibility for occasional weekend work.