Supervisor Quality Control Field

UtiliQuest, LLC; Alpharetta (GA); On-site; USD 70,000 - 74,000; Full time

Benefits offered by this job

Weekly pay

Paid time off & holidays

Insurance (medical, dental, vision)

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Wellness discounts

Job summary

UtiliQuest, LLC is seeking a Quality Assurance Supervisor to lead QA Coordinators across the territory. The role focuses on damage investigations, quality audits, root cause analysis, and mentoring team members in a fast-paced environment.

The position requires travel, strong communication skills, and a commitment to safety. A high school diploma or GED is required, with preferred prior locating experience and auditing knowledge. Salary ranges from $70,000 to $74,000 per year.

Qualifications

• 5+ years locating experience.
• 1+ year quality auditing and damage investigations.
• Proficient in Excel, Word, and Google Docs.

Responsibilities

• Supervise a group of 10 or more Quality Assurance Coordinators located throughout the territory.
• Conduct damage investigations to determine root cause and document findings.
• Collaborate with internal partners to select and assign quality audits.
• Perform root cause analysis on quality failures and identify trends.
• Assist QA Coordinators with troubleshooting and training.

Skills

Locating experience

Quality auditing

Damage investigations

Excel

Google Docs

Group communication

Written communication

Verbal communication

Education

High school diploma or GED

Tools

Excel

Word

Google Docs

Job description

Discover a more connected career

This is an exciting opportunity to join the Operations Team at UtiliQuest, LLC as a Quality Assurance Supervisor. UtiliQuest, LLC a leading provider of quality underground utility damage prevention for over three decades. With headquarters located in Alpharetta, Georgia just north of Atlanta, we have offices located in states including California, Indiana, Ohio and the Eastern US from Florida to New York with over 2,500 employees. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry.

Discover a more connected career

This is an exciting opportunity to join the Operations Team at UtiliQuest, LLC as a Quality Assurance Supervisor. UtiliQuest, LLC a leading provider of quality underground utility damage prevention for over three decades. With headquarters located in Alpharetta, Georgia just north of Atlanta, we have offices located in states including California, Indiana, Ohio and the Eastern US from Florida to New York with over 2,500 employees. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry.

Our Quality Assurance Supervisor plays a critical role in supporting our Operations partners in damage prevention and quality assurance initiatives. As a result, we hold ourselves to high standards and expectations. It is key that you are a self-motivated professional with a strong work ethic, organizational and interpersonal skills, and are ready to add value to our team on day one. The Quality Assurance Supervisor (QAS) reports directly to the Director of Operations. In this role, the ideal candidate will be highly organized with the ability to prioritize multiple tasks while focusing on quality and integrity in the Damage Investigation process. The QAS objectively investigates utility damages and communicates findings to management. The QAS improves quality in assigned areas by identifying and addressing field quality deficiencies, resulting in fewer damages.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You’ll Do

• Supervise a group of 10 or more Quality Assurance Coordinators located throughout the territory.
• Conduct damage investigations to determine, and document root cause.
• Collaborate with internal partners to select and assign quality audits.
• Perform root cause analysis on quality failures and identify trends.
• Assist Quality Assurance Coordinators with troubleshooting.
• Track open/pending investigations and ensure proper and timely completion.
• Train and mentor Quality Assurance Coordinators.
• Will travel throughout territory (frequently and on short notice).
• Ensure proper employee coverage throughout territory.
• Participate in employee annual reviews.
• Represent UtiliQuest in small claims court and depositions when necessary
• Effectively communicate in both verbal and written format.
• Review completed damage investigations and audits for efficiency and accuracy
• Manage monthly JSO’s and weekly safety topic completion; ensure the team is observing required safety procedures.
• Other tasks as assigned.

What You’ll Need

• High school diploma or GED is required
• 5 or more years of locating experience and/or equivalent (Preferred)
• 1 or more years of experience in quality auditing and damage investigations (Required)
• Prior computer experience including Excel, Word, and Google Docs
• Ability to speak in group settings
• Demonstrate ability to appropriately manage conflict
• Demonstrate effective written and verbal communication skills

The wage range for Supervisor Quality Control Field is $70,000.00 - $74,000.00.

Why work with us

Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.