Damage Prevention QA Coordinator

FALL CREEK FARM & NURSERY; West Columbia (SC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

401(k) Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym Discounts

Job summary

UtiliQuest, LLC is looking for a Coordinator Quality Assurance in West Columbia, SC to support damage prevention and quality initiatives. The role emphasizes organizing audits, coaching field technicians, and ensuring compliance with state laws and client contracts.

The coordinator will report to the Supervisor of Quality Assurance, manage multiple tasks, and provide documented findings to QA and operations leadership while promoting strong safety practices.

Qualifications

• High School Diploma or GED equivalency.
• 1+ year of experience locating underground utilities.
• 2+ years of experience locating underground utilities preferred.
• Understanding of utility locating procedures and marking standards.
• Ability to troubleshoot locate issues and interpret utility plats.
• Strong coaching and mentorship abilities for technicians.
• Excellent verbal and written communication skills.
• Proficiency with computer systems and related software for the role.
• Flexibility in a fast-paced environment.
• Ability to respond to emergency calls.
• Ability to carry locating equipment and lift up to 50 lbs.

Responsibilities

• Collaborate with Operations to identify damage prevention opportunities.
• Identify at-risk Field Technicians needing training.
• Perform field audits for accuracy of marks and compliance with laws.
• Correct field risk findings and coach technicians.
• Provide feedback to Field Check partners to improve quality and reduce damages.
• Communicate audit findings to QA and operations management both verbally and in writing.
• Balance multiple duties while meeting daily productivity and deadlines.
• Provide witness testimony in small claims and litigated cases when needed.
• Promote safety culture and maintain quality standards.
• Maintain relationships with clients, excavators, regulators, employees, and the public.
• Operate company vehicles safely and presentably.
• Support hands-on utility locate training and education.
• Stay current on learning methodologies and technologies.
• Ticket production and weekend work may be required.
• Complete other duties as needed.

Skills

Utility locating

Communication

Problem solving

Coaching & mentoring

Safety awareness

Hand tools

Equipment handling

Emergency response

Education

High School Diploma or GED

Tools

Locating equipment

Job description

UtiliQuest, LLC is looking for a Coordinator Quality Assurance in West Columbia, SC to support damage prevention and quality initiatives. The role emphasizes organizing audits, coaching field technicians, and ensuring compliance with state laws and client contracts.

The coordinator will report to the Supervisor of Quality Assurance, manage multiple tasks, and provide documented findings to QA and operations leadership while promoting strong safety practices.