Field Product Support & Service Sales Rep

Birkey's-Farm-Store,-Inc; Bloomington (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Birkey's Farm Store, Inc. in Bloomington, IL is seeking a Product Support Sales Representative to build relationships with current Birkey’s customers and develop new business within the assigned territory.

The role includes on-site training for store staff and customers and handling follow-ups on equipment sales, parts, service, and PM contracts. You will promote parts and services, participate in field demonstrations, and maintain accurate reports.

Qualifications

• Requires high school diploma or equivalent.
• 2–4 years of related experience preferred.
• Ability to work independently and follow directions.

Responsibilities

• Build and maintain strong customer relationships through regular communication.
• Sell parts, services, and preventative maintenance plans; resolve issues to ensure satisfaction.
• Submit timely call and sales reports to management; follow up after major purchases.
• Promote products and services; support field demos and lead generation.
• Attend functions, maintain product knowledge, and meet daily, weekly, and annual sales goals.
• Provide on-site training for store staff and customers when needed.

Skills

Customer service

Sales

Training

Administrative tasks

Communication

Education

High school diploma or equivalent

Job description

Birkey's Farm Store, Inc. in Bloomington, IL is seeking a Product Support Sales Representative to build relationships with current Birkey’s customers and develop new business within the assigned territory.

The role includes on-site training for store staff and customers and handling follow-ups on equipment sales, parts, service, and PM contracts. You will promote parts and services, participate in field demonstrations, and maintain accurate reports.