Field Product Health Technician: Repairs & Diagnostics

CAT; Odessa (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Ultipro seeks a Product Health Technician to perform critical repairs and maintenance ensuring product reliability. You will complete jobs to tight timelines, follow safety policies, and accurately manage paperwork and databases. Expect travel up to 75% and field assignments requiring CDL and CAT product knowledge.

The role emphasizes diagnosing problems, recommending repairs, and verifying outcomes while adhering to DOT physicals and safety guidelines. Benefits are provided.

Qualifications

• High school diploma or GED with 3–5 years of related experience.
• Certification or experience in air-condition and brakes.
• Clean driving record and CDL for field assignment; must be 21+ for field work.
• CAT product knowledge across diesel, electrical, electronic, hydraulic systems.
• Ability to provide accurate quotes and pricing estimates to customers.

Responsibilities

• Complete assigned jobs and tasks to meet flat rate times and re-do metrics.
• Work safely and follow WCAT safety policies and procedures.
• Complete paperwork and access required databases accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove/install parts, disassemble/assemble components, test and adjust assemblies with minimal supervision.
• Diagnose and troubleshoot problems, provide repair recommendations and perform critical repairs.
• Test and verify correct operation of repairs and adjustments.
• Apply general failure analysis to determine proper diagnosis.
• Perform safety and priority service letters and Planned Maintenance tasks for Product Link units.

Job description

Ultipro seeks a Product Health Technician to perform critical repairs and maintenance ensuring product reliability. You will complete jobs to tight timelines, follow safety policies, and accurately manage paperwork and databases. Expect travel up to 75% and field assignments requiring CDL and CAT product knowledge.

The role emphasizes diagnosing problems, recommending repairs, and verifying outcomes while adhering to DOT physicals and safety guidelines. Benefits are provided.