Field Product Engineer — Customer Solutions & Delivery

Persona; United States; Remote; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) 3%

Unlimited PTO

Mental health days

Family planning benefits

Professional development stipend

Wellness benefits

Private medical insurance

Dental insurance

6% employer pension contribution

Monthly wellness stipend

Co-working stipend

Job summary

Persona is seeking a Field Product Engineer to build relationships with customers and translate technical needs into actionable solutions. You’ll work with product and engineering teams to bridge the gap between technical work and customer outcomes, delivering impact from design to deployment.

You’ll join a growing team in San Francisco, with an emphasis on hands-on ownership, collaboration, and ongoing learning to advance your career alongside seasoned professionals.

Qualifications

• Bachelor's degree in a technical discipline or equivalent experience.
• 1-3 years in a technical role with customer exposure.
• Curiosity to learn about a highly technical product.
• Strong written and verbal communication skills.

Responsibilities

• Partner directly with customers to understand goals, requirements and constraints to design solutions using the platform.
• Own end-to-end delivery: design, configuration, integration, QA, deployment and iteration.
• Support implementations and optimize verification workflows with technical partners.
• Collaborate with Product and Engineering to resolve blockers and capture actionable feedback.

Skills

1-3 years experience

Bachelor's degree

Curiosity to learn

Communication skills

Customer focus

Education

Bachelor's degree in a technical discipline

Job description

Persona is seeking a Field Product Engineer to build relationships with customers and translate technical needs into actionable solutions. You’ll work with product and engineering teams to bridge the gap between technical work and customer outcomes, delivering impact from design to deployment.

You’ll join a growing team in San Francisco, with an emphasis on hands-on ownership, collaboration, and ongoing learning to advance your career alongside seasoned professionals.