Field Process Engineer - Hybrid, Customer-Focused Innovator

Lam Research Corporation; Hillsboro (OR); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

On-site Flex

Virtual Flex

Résumé du poste

Lam Research in Hillsboro, Oregon is seeking a Field Process Engineer 5 to support customer installations and process optimization for critical semiconductor equipment. You will perform process evaluation, document outputs, drive improvements with product groups, and lead technical training for field staff and customers.

The role requires advanced degrees with extensive experience, strong problem-solving, and the ability to collaborate across cross-functional teams.

Qualifications

• PhD in Electronics, Chemistry, Physics, Materials Science, or related field with 5+ years of work experience.
• Master's with 8+ years or Bachelor's with 12+ years of work experience.
• Ability to work on complex issues where analysis of situations requires in-depth evaluation of variables.
• Sound judgment in selecting methods, techniques, and evaluation criteria for difficult engineering issues.
• Excellent communication, written and verbal, and customer relationship skills.
• Ability to work in a cleanroom environment, wearing PPE, or cleanroom suit, and on-call if needed.

Responsabilités

• Provide process support, installation, resolve and improve process/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Serve as key field support for Beta sites, evaluations, or first-in-fab installations.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
• Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis.
• Develop new or modified processes, define best known method process recipes, and partner with the hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
• Interfaces directly with customer management. Owns regular and ad hoc customer meetings.
• Provides technical leadership, support, and instruction for Field Service Engineers, Technicians, sub-contractors, and customers on installs, repairs, operations, and coordinates application of new procedures.
• Collaborate with Field Service Engineers on complex problems impacting process output.
• Coordinates statistical analysis of failure rates and develops continuous improvement plan (CIP).
• Recommends design changes to key technical solutions, and process development, and monitors performance trends.
• Recognized within Lam as having significant technical expertise in systems and applications.

Connaissances

Complex issue analysis

Judgment for methods

Communication skills

Cleanroom work

Formation

PhD in Electronics/Chemistry/Physics/Materials Science or related field

MS with 8+ years of experience

BS with 12+ years of experience

Description du poste

Lam Research in Hillsboro, Oregon is seeking a Field Process Engineer 5 to support customer installations and process optimization for critical semiconductor equipment. You will perform process evaluation, document outputs, drive improvements with product groups, and lead technical training for field staff and customers.

The role requires advanced degrees with extensive experience, strong problem-solving, and the ability to collaborate across cross-functional teams.