Field Process Engineer — Hybrid, Impactful Innovation

Lam Research; City of Albany (NY); Hybrid; USD 80,000 - 148,000; Full time

Job summary

Lam Research in the United States seeks a Field Process Engineer to serve as a customer-focused expert on Lam equipment, driving process support, DOE evaluations, data analysis, and documentation for hardware modifications while supporting installations and training.

You will collaborate with cross-functional teams, deliver technical instructions, mentor junior engineers, and ensure customer satisfaction through clear communication and rigorous process optimization at customer sites.

Qualifications

• PhD, or MSc with relevant experience, or BSc with several years in electronics, chemistry, physics or materials science.
• Proficiency in data analysis, word processing, spreadsheets, and presentation software.
• Excellent written and verbal communication and customer relationship skills.
• Ability to work in a cleanroom environment and on-call if needed.

Responsibilities

• Provide process support, installation, resolve and improve process/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or recommended field hardware modifications.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.
• Develop new processes for small variants to existing customer applications.
• Performs application related Project Management, including planning, defining problems and objectives, developing an approach, and providing recommendations.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
• Provide technical instruction and mentoring for more junior engineers.

Skills

Data analysis tools

Word processing

Spreadsheet

Presentation software

Communication skills

Cleanroom work

Education

PhD in Electronics / Chemistry / Physics / Materials Science

Masters degree with 3+ years experience

Bachelors degree with 5+ years experience

Tools

DOE (Design of Experiments)

Statistical Process Control (SPC)

Job description

Lam Research in the United States seeks a Field Process Engineer to serve as a customer-focused expert on Lam equipment, driving process support, DOE evaluations, data analysis, and documentation for hardware modifications while supporting installations and training.

You will collaborate with cross-functional teams, deliver technical instructions, mentor junior engineers, and ensure customer satisfaction through clear communication and rigorous process optimization at customer sites.