Field Print Technician - 3D Printer Maintenance

Iconcareers; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

ICON is seeking a Print Operations Technician to support our Print Operations team in Austin, TX. You will manage the logistics of raw materials, consumables, parts, and printers, and assist with troubleshooting, maintenance, and service tasks related to ICON's 3D printers under the direction of Leads, Technicians, or Managers.

This role involves moderately challenging tasks requiring judgment, a growth mindset, adherence to SOPs, and documenting steps in ticketing systems.

Qualifications

• 1+ years of hands-on experience in manufacturing, fabrication, or related fields.
• Basic proficiency with diagnostic tools such as multimeters to troubleshoot and assess electrical systems.
• Familiarity with mechanical systems and components.
• Familiarity with electrical wiring and components, with the ability to perform tasks under supervision.
• Basic understanding of inventory management systems or ticketing systems (training provided).
• Ability to operate heavy machinery under supervision.
• Strong verbal and written communication skills, with ability to document work and collaborate.
• Self-motivated and eager to learn, with a proactive attitude toward problem-solving.
• Ability to prioritize tasks in dynamic environments.
• Proficiency in English.

Responsibilities

• Print Execution: support logistics of building materials, inventory management, and communication across ICON.
• Operate systems to meet daily production targets and assist with build activities.
• Service and Repairs: assist diagnosing and repairing printer issues, replace parts, calibrate.
• Maintain inventory and parts delivery with accurate ticketing documentation.
• Performance and Data Reporting: provide real-time updates on progress and milestones; ensure SOP compliance.

Skills

Communication

Problem solving

Self-motivated

English proficiency

Tools

Multimeter

Ticketing systems

Job description

ICON is seeking a Print Operations Technician to support our Print Operations team in Austin, TX. You will manage the logistics of raw materials, consumables, parts, and printers, and assist with troubleshooting, maintenance, and service tasks related to ICON's 3D printers under the direction of Leads, Technicians, or Managers.

This role involves moderately challenging tasks requiring judgment, a growth mindset, adherence to SOPs, and documenting steps in ticketing systems.