Field Print Support Technician - Printer Troubleshooter

Experis Technology Group; San Francisco (CA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401(k) match

Weekly pay

Job summary

Experis is seeking a Field Print Support Technician in San Francisco, CA to monitor and maintain printing systems, install devices, and assist end users with technical issues. The role emphasizes customer service, problem solving, and proactive support in a fast-paced environment.

The ideal candidate has 2-5 years in technical support, strong troubleshooting, and excellent communication. This is a full-time on-site position with opportunities to grow within a leading technology services

Qualifications

• High School Diploma, GED, or equivalent work experience in a technical support environment.
• 2-5 years of related experience in maintenance, quality, or technical support roles.
• Strong troubleshooting skills and the ability to follow established protocols.
• Excellent communication skills and a customer-oriented mindset.
• Ability to work independently with minimal supervision and manage multiple priorities effectively.

Responsibilities

• Monitor printing systems and hardware to detect performance issues and resolve technical problems efficiently.
• Conduct routine installations, configurations, and maintenance of printing devices and related equipment.
• Assist end users with device functionality, troubleshooting, and resolving common technical inquiries.
• Manage consumable inventory, including replacing toner, paper, and other supplies to ensure optimal operation.
• Coordinate with vendors and support teams to address complex issues and elevate incidents as needed.

Skills

Troubleshooting

Customer-facing

Communication

Independent worker

Education

High School Diploma or GED

Job description

Experis is seeking a Field Print Support Technician in San Francisco, CA to monitor and maintain printing systems, install devices, and assist end users with technical issues. The role emphasizes customer service, problem solving, and proactive support in a fast-paced environment.

The ideal candidate has 2-5 years in technical support, strong troubleshooting, and excellent communication. This is a full-time on-site position with opportunities to grow within a leading technology services