Field Pest Control Account Manager – Sales & Service

Rippling; Mooresville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Go-Forth Pest Control is hiring for a hands-on pest control technician. The role involves outdoor work across residential and commercial properties, including crawl spaces and tight areas, with a strong emphasis on customer service and on-site sales.

You will grow a territory by performing inspections, treatments, and upselling services while adhering to safety guidelines and state regulations. A valid license and willingness to relocate may be required.

Qualifications

• Comfortable working outdoors, under houses, and in confined or tight spaces.
• Must be responsible, self-motivated, and dedicated to delivering quality work.
• Strong communication and customer service skills.
• Ability to thrive in a coaching and feedback-driven environment.
• Ability to work Monday through Saturday; overtime eligibility applicable.
• Reasonable commute to service region or willingness to relocate before start date.
• Valid driver's license required.
• Must maintain a driving record that meets MVR standards throughout employment.
• Must be 21 years of age or older to operate a company vehicle.
• State pesticide applicator license will be required upon or shortly after hire.

Responsibilities

• Greet customers following Go-Forth standards for customer service.
• Treat residential and commercial properties for common pests following all Go-Forth and state-required procedures.
• Remove webs from premises; apply granules around the perimeter of the property.
• Mix and apply pest control chemicals in compliance with label instructions and applicable state regulations.
• Educate customers on pest prevention strategies and proper home maintenance practices.
• Quote customers for termite prevention services and active termite services when termite activity is detected.
• Request customer service reviews from satisfied customers.
• Work within an assigned territory, completing multiple services per day (typically 14–20 locations).
• Document all service details accurately in the CRM system (FieldRoutes).
• Operate a company vehicle to travel between customer locations daily, adhering to all traffic laws, Go-Forth vehicle use policies, and applicable state regulations.

Skills

Customer service

Communication

Self-motivation

Adaptability

Education

High school diploma or GED

Job description

Go-Forth Pest Control is hiring for a hands-on pest control technician. The role involves outdoor work across residential and commercial properties, including crawl spaces and tight areas, with a strong emphasis on customer service and on-site sales.

You will grow a territory by performing inspections, treatments, and upselling services while adhering to safety guidelines and state regulations. A valid license and willingness to relocate may be required.