Field Patient Care Navigator & Medical Assistant

Western Geriatrics and Neurology; Riverside (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Western Geriatrics and Neurology in Riverside, CA is seeking a Field Patient Care Coordinator/Medical Assistant to join our team. You will be the primary contact for patient populations and care teams, coordinating care, handling inquiries, and processing provider orders.

The role supports telehealth and post-discharge follow-up while maintaining accurate records. Ideal candidates will have a high school diploma or GED, strong communication skills, and comfort with EMR systems.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Strong communication and customer service skills.
• Comfortable using computers, email and electronic medical records.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proactive, team-oriented mindset with a passion for helping others.
• Ability to accurately obtain and document patient vital signs.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders, including medications, labs, imaging, referrals, and home health services.
• Communicate care plan updates with patients, families, community staff, and healthcare partners.
• Support medication reconciliation and escalate concerns to providers when needed.
• Assist with post-discharge outreach and ensuring appropriate follow-up care is scheduled.
• Identify urgent patient concerns and help coordinate timely interventions.
• Maintain accurate documentation and patient records.
• Support telehealth appointments and care coordination activities.
• Obtain and document patient vital signs and communicate abnormal findings to the care team.

Skills

Communication skills

Multitasking

Vital signs recording

EMR proficiency

Team player

Education

High school diploma or GED

Tools

EMR software

Job description

Western Geriatrics and Neurology in Riverside, CA is seeking a Field Patient Care Coordinator/Medical Assistant to join our team. You will be the primary contact for patient populations and care teams, coordinating care, handling inquiries, and processing provider orders.

The role supports telehealth and post-discharge follow-up while maintaining accurate records. Ideal candidates will have a high school diploma or GED, strong communication skills, and comfort with EMR systems.