Care Navigator & Patient Advocate

Lifekind; Riverside (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Retirement Savings Plan

Generous PTO

Company paid life insurance

Disability insurance

Job summary

Lifekind Health in Riverside, CA is seeking a Care Coordinator to join our team. You will assess patient needs, develop care plans with clinicians, coordinate appointments, and serve as the primary contact for patients and families.

The ideal candidate has at least 2 years in care coordination, knowledge of healthcare systems, strong communication, and EHR proficiency. This full-time role requires weekend availability and a dedication to reducing barriers to care.

Qualifications

• At least 2 years of experience in care coordination, case management, or a related healthcare role.
• Certification in Medical Assisting (MA), Case Management (CCM) or CCC is a strong plus.
• High School Diploma or equivalent required.
• Strong knowledge of healthcare systems, patient care processes, and community resources.
• Proficiency in electronic health records (EHR) and basic computer applications.
• Bilingual abilities to support non-English speaking patients preferred.

Responsibilities

• Assess patient needs and develop individualized care plans in collaboration with healthcare professionals.
• Coordinate appointments, treatments, and follow-up care to ensure continuity and adherence to care plans.
• Serve as the primary point of contact for patients and families, providing education and support throughout the care process.
• Facilitate communication between patients, healthcare providers, and community resources to address social determinants of health.
• Monitor patient progress and update care plans as necessary, documenting all interactions and outcomes accurately.
• Identify and address potential barriers to care, including transportation, financial constraints, and language differences.
• Maintain compliance with healthcare regulations, privacy laws, and organizational policies.
• Participate in interdisciplinary team meetings to discuss patient care strategies and improve service delivery.

Skills

Care coordination

Communication

EHR proficiency

Bilingual

Healthcare navigation

Education

High School Diploma

Tools

EHR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Population Health Full Time Riverside, CA, US

30+ days ago Requisition ID: 1517

Salary Range: $21.00 To $23.00 Hourly

Lifekind Health is looking for a Care Coordinator to join our team in Riverside. Ensure that patients receive comprehensive and continuous healthcare services tailored to their individual needs. Act as a liaison to facilitate communication among multidisciplinary teams, ensuring that care delivery is seamless and efficient. Identify barriers to care and coordinate necessary resources.

Our mission is to bring care that’s whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription.

At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, and dietitians work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at www.Lifekindhealth.com .

Schedule : Full -time, 5 days per week. Clinics are open 7 days a week, 8:00 am - 7:00 pm. Availability to work Saturday and/or Sunday is required

About the position:

• Assess patient needs and develop individualized care plans in collaboration with healthcare professionals and patients
• Coordinate appointments, treatments, and follow-up care to ensure continuity and adherence to care plans
• Serve as the primary point of contact for patients and families, providing education and support throughout the care process
• Facilitate communication between patients, healthcare providers, and community resources to address social determinants of health
• Monitor patient progress and update care plans as necessary, documenting all interactions and outcomes accurately
• Identifyand address potential barriers to care, including transportation, financial constraints, and language differences
• Maintain compliance with healthcare regulations, privacy laws, and organizational policies
• Participate in interdisciplinary team meetings to discuss patient care strategies and improve service delivery

Our Ideal Candidate will have the following qualifications:

• At least 2 years of experience in care coordination, case management, or a related healthcare role
• Certification in Medical Assisting (MA), Case Management (CCM) or Certified Care Coordinator (CCC) credential a strong plus
• High School Diploma or equivalent required
• Strong knowledge of healthcare systems, patient care processes, and community resources
• Excellent communication and interpersonal skills to effectively interact with diverse patient populations and healthcare teams
• Proficiencyin electronic health records (EHR) and basic computer applications
• Experience working with vulnerable populations, including elderly or chronically ill patients preferred
• Basic Life Support (BLS) or CPR certification is a plus
• Bilingual abilities to support non-English speaking patients preferred

At Lifekind , we believe our employees deserve the best.Here’swhat you can look forward to when you join us:

• Comprehensive Benefits: medical, dental, vision insurance options for you and your family
• Medical – Choice between three Cigna PPO plans (company pays 90% for employees and 50% for dependents!)
• Dental offered through Principal Life Insurance Company
• Vision offered through Principal and VSP Vision Care
• Flexible Spending Accounts (FSA) and Dependent Care Flexible Spending Accounts (DCSA)
• Company paid life insurance, short-term and long-term disability with medical enrollment
• Employee Life, Spouse Life and Dependent Life
• 401(k) Retirement Savings Plan
• Generous PTO

Lifekind Health and Savas Software are an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, ancestry, religion, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.