Field Packaging Technical Specialist

SONOCO CANADA; Oakdale (CA); On-site; USD 105,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company-mп

Wellbeing tools and resources

Paid time off and holidays

Tuition reimbursement

Job summary

Sonoco is seeking a Technical Services Specialist/Representative to provide technical support for customer processes, troubleshoot issues, and lead can/end investigations directly at customer locations. You will be trained in 2-piece and 3-piece steel can and steel end manufacturing to deliver high-level manufacturing knowledge.

You will travel 50–75% to customer sites, serve as a packaging SME, and respond to technical/regulatory requests for certifications of cans and ends.

Qualifications

• 5 or more years’ work experience in operations, quality, R&D, or laboratory in food, beverage, personal care products, or household products manufacturing or related packaging industries.
• BS in a physical science or engineering field (Food Science, Chemistry, Biology, Packaging, or mechanical/chemical/metallurgical/materials science engineering) or equivalent experience.
• Strong interpersonal and communication skills; proficient in Microsoft Office; data and statistical analysis capabilities.

Responsibilities

• Provide on-site technical support and customer process troubleshooting.
• Serve as packaging SME for the assigned territory and respond to technical/regulatory requests for certifications of cans and ends.
• Lead or assist in customer complaint investigations with sampling and traceability.
• Provide training to customers on food cans and ends and double seam evaluation; prepare specification documents and communications.
• Support plant operations and technical projects to drive successful outcomes and continuous improvement.

Skills

Strong interpersonal skills

Strong communication skills

Data analysis

Education

BS in physical science or engineering

Job description

Sonoco is seeking a Technical Services Specialist/Representative to provide technical support for customer processes, troubleshoot issues, and lead can/end investigations directly at customer locations. You will be trained in 2-piece and 3-piece steel can and steel end manufacturing to deliver high-level manufacturing knowledge.

You will travel 50–75% to customer sites, serve as a packaging SME, and respond to technical/regulatory requests for certifications of cans and ends.