Field Outreach Service Coordinator I

Step Up; San Bernardino (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

PTO & holidays

Health/dental/vision insurance

Aflac

Life insurance

403(b) retirement plan with company‑s'

Job summary

Step Up in San Bernardino County is seeking a Service Coordinator I - Outreach to engage individuals experiencing homelessness, perform outreach, and link clients to housing and ongoing case management services.

This role emphasizes collaboration with local agencies, data collection, and adherence to funder requirements, with opportunities for growth and a comprehensive benefits package including health, dental, vision, life insurance, and a 403(b) retirement plan with company match.

Qualifications

• 1 year of related work experience working with homeless population.
• Casemanagement experience essential, including the ability to chart patient progress to meet documentation requirements.
• Candidate must have own transportation and current California driver’s license and insurance.

Responsibilities

• Engages persons without homes in the County of San Bernardino to initiate contact, develop rapport, and assess individuals for service needs.
• Complete the homeless survey tool, VI-SPDAT on all homeless individuals encountered to determine severity of need. Submit tool results to local CES for entry and housing match.
• Evaluate for immediate needs such as crisis intervention, medical attention, showers, clothing, food, emergency shelter, etc.
• Evaluate for appropriate triage or linkage to housing, health and financial resources to help resolve homelessness and refer to community partners.
• Engage assigned clients to achieve their goals and objectives and report to the team and clinically qualified staff regarding changes in clients’ level of functioning, support networks, adequacy of living arrangements, financial status, physical health, and level of self-care.
• Work in collaboration with other local outreach teams to schedule collaborative outreach events to provide whole person care in the field.
• Maintain member files in compliance with funder requirements.
• Assist with the collection of data, and submission of quarterly/annual reports.
• Attend Step Up staff meetings and trainings as requested.
• Coordinate with City Departments such as Library, Police, Fire, Public Defender, Parks and Recreation to support, assist with homeless population education to staff and linkage to services.

Skills

Trauma-Informed Care

Housing First

Motivational Interviewing

Critical Time Intervention

Harm Reduction

Team collaboration

Time management

Adaptability

Job description

Step Up in San Bernardino County is seeking a Service Coordinator I - Outreach to engage individuals experiencing homelessness, perform outreach, and link clients to housing and ongoing case management services.

This role emphasizes collaboration with local agencies, data collection, and adherence to funder requirements, with opportunities for growth and a comprehensive benefits package including health, dental, vision, life insurance, and a 403(b) retirement plan with company match.